Part-Time Admin Assistant — Workers' Comp & Injury Mgmt

Wilmar Sugar Australia Limited; Townsville City; On-site; AUD 30,000 - 39,000; Part time

Job summary

Wilmar Sugar Australia Limited in Townsville is seeking an Administration Assistant to join the Workers Compensation team on a part-time basis (22.8 hours across Mon, Wed and Thu). Reporting to the Manager, you will handle front‑line customer service and the administrative workflow, keeping the department organized across multiple sites.

You will work closely with site managers and Health and Safety teams, supporting claims, invoices and document management, and maintaining the intranet for

Qualifications

• Experience in an administrative or office support role, preferably in workers' compensation, rehabilitation, insurance or legal administration.
• Excellent time management to handle multiple tasks and competing priorities.
• Proficient in Microsoft Office applications.
• Strong communication and customer service skills.
• Able to work unsupervised and follow escalation processes.

Responsibilities

• Provide customer service, administrative support and coordinate multiple appointments and internal reviews.
• Assist the Workers Compensation Claims Officer by uploading new claims and related documentation.
• Accurate processing and data entry of invoices, document management and supporting audits.
• Maintain the Wilmar Sugar intranet site for Workers Compensation and Injury Management.

Education

Certificate III in Business Administration

Tools

Microsoft Office

Job description

Wilmar Sugar Australia Limited in Townsville is seeking an Administration Assistant to join the Workers Compensation team on a part-time basis (22.8 hours across Mon, Wed and Thu). Reporting to the Manager, you will handle front‑line customer service and the administrative workflow, keeping the department organized across multiple sites.

You will work closely with site managers and Health and Safety teams, supporting claims, invoices and document management, and maintaining the intranet for