Palliative Care Coordinator (Hybrid, 12‑Month)

UnitingCare Health Pty Ltd.; Brisbane; Híbrido; AUD 56.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Employee discounts

Parental leave

Diversity leave

Career development

Descripción de la vacante

BlueCare is seeking a Palliative Care Officer to support in-home palliative services across Queensland with a 12-month term. You will work within our state-wide team to coordinate client care, schedule services, and act as a key point of contact for clients and carers.

You will liaise with clinical staff, adapt to funding models, and contribute to high-quality, compassionate care. This role offers hybrid working arrangements and opportunities for professional growth.

Formación

• Certificate III qualification or higher in a Health Administration, Community Service or related discipline or equivalent experience.
• Experience in coordinating teams, customer service and problem solving in a multidisciplinary setting.
• Ability to liaise with clinical staff for coordinated care and exercise professional judgment.
• Ability to understand complex customer needs and ensure appropriate services.
• Experience with complex funding models and compliance with guidelines and contracts.
• Strong interpersonal and written communication skills, with good computer literacy.
• Excellent time management in a fast-paced environment.

Responsabilidades

• Accept referrals and engage with clients promptly.
• Schedule all Palliative Care services.
• Provide first point of contact/concierge services to clients and carers.
• Respond to inquiries and escalate when needed.
• Maintain effective communication with health professionals for rapid referrals.
• Engage with communities to identify client needs.

Conocimientos

Health admin

Customer service

Problem solving

Multidisciplinary collaboration

Clinical liaison

Funding/compliance understanding

Interpersonal & written communication

Time management

Educación

Certificate III or higher in Health Admin / Community Service

Descripción del empleo

BlueCare is seeking a Palliative Care Officer to support in-home palliative services across Queensland with a 12-month term. You will work within our state-wide team to coordinate client care, schedule services, and act as a key point of contact for clients and carers.

You will liaise with clinical staff, adapt to funding models, and contribute to high-quality, compassionate care. This role offers hybrid working arrangements and opportunities for professional growth.