In-Home Palliative Care Coordinator

Family and Disability Services; Brisbane; Híbrido; AUD 56.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging up to $15,900 per tax

Meal entertainment benefits up to $2,ã

12 weeks paid parental leave

Diversity and inclusive leave options

Career development opportunities

Descripción de la vacante

BlueCare in Queensland is seeking a Palliative Care Officer to deliver high-quality in-home palliative care and support. Reporting to the Palliative Care Manager, you will coordinate services across a state-wide network and engage with clients, carers and clinical staff to ensure care plans are tailored to each family’s needs.

The role emphasizes collaboration, rapid referrals, and effective communication within a multidisciplinary team, with a focus on compassionate, person-centred care and

Formación

• Certificate III qualification or higher in a Health Administration, Community Service or other relevant discipline or equivalent community sector experience.
• Demonstrated experience in connecting teams, customer service and problem solving within a multidisciplinary team.
• Demonstrated ability to liaise with clinical staff to provide co-ordinated care and exercise professional judgment within prescribed areas.
• Demonstrated ability to understand the complex needs of customers and to ensure they receive the services appropriate for their family circumstances.
• Demonstrated experience in dealing with complex funding models and compliance with stated guidelines and contractual obligations within, as set by the relevant Government Departments.
• Demonstrated high-level interpersonal and written communication skills, including intermediate computer skills (e.g., Microsoft Office Suite).
• Great time-management skills with an ability to prioritise your workload in a fast-paced environment.

Responsabilidades

• Accept internal and external referrals for Palliative Care services and engage with client in a timely manner.
• Responsible for the scheduling of all Palliative Care services.
• Provide professional first point of contact/concierge services to clients and carers ensuring clients individual needs and preferences are adhered to.
• Respond to client and carer enquiries and escalat to relevant neighbourhood or allied health professionals where required.
• Maintain effective communication and problem-solving skills ensuring effective and rapid referral to other health care professionals including Palliative Care consultants, nursing and allied health teams.
• Engage effectively with community neighbourhoods and or Specialised Services - State-wide contacts in the identification of additional client needs

Conocimientos

Interpersonal skills

Written communication

Time management

MS Office

Educación

Certificate III in Health Administration or related

Community service experience

Descripción del empleo

BlueCare in Queensland is seeking a Palliative Care Officer to deliver high-quality in-home palliative care and support. Reporting to the Palliative Care Manager, you will coordinate services across a state-wide network and engage with clients, carers and clinical staff to ensure care plans are tailored to each family’s needs.

The role emphasizes collaboration, rapid referrals, and effective communication within a multidisciplinary team, with a focus on compassionate, person-centred care and