Palliative Care Concierge & Coordinator | Hybrid

Blue Care; Caboolture, Brisbane; Híbrido; AUD 56.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging benefits

Employee discounts

12 weeks paid parental leave

Diversity and inclusive leave

Descripción de la vacante

BlueCare is seeking a Palliative Care Officer to deliver high-quality in-home palliative care across Queensland, with a state-wide program. You will coordinate services, engage with clients and carers, and work within a multidisciplinary team to ensure timely, appropriate care.

The role offers hybrid working arrangements, 12-month fixed term full-time employment, and salary packaging benefits through Not for Profit schemes.

Formación

• Certificate III qualification or higher in a Health Administration, Community Service or other relevant discipline or equivalent community sector experience.
• Demonstrated experience in connecting teams, customer service and problem solving within a multidisciplinary team.
• Demonstrated ability to liaise with clinical staff to provide co-ordinated care and exercise professional judgment within prescribed areas.
• Demonstrated ability to understand the complex needs of customers and to ensure they receive the services appropriate for their family circumstances.
• Demonstrated high-level interpersonal and written communication skills, including intermediate computer skills.

Responsabilidades

• Accept internal and external referrals for Palliative Care services and engage with clients in a timely manner.
• Schedule all Palliative Care services.
• Provide professional first point of contact to clients and carers.
• Respond to client and carer enquiries and escalate as needed.
• Maintain effective communication and rapid referral to other health care professionals.

Conocimientos

Customer service

Multidisciplinary teamwork

Clinical liaison

Time management

Problem solving

Educación

Health administration / Community Service (Certificate III+ or equivalent)

Descripción del empleo

BlueCare is seeking a Palliative Care Officer to deliver high-quality in-home palliative care across Queensland, with a state-wide program. You will coordinate services, engage with clients and carers, and work within a multidisciplinary team to ensure timely, appropriate care.

The role offers hybrid working arrangements, 12-month fixed term full-time employment, and salary packaging benefits through Not for Profit schemes.