Paediatric Clinic Office Manager — Flexible Hours & Impact

LEAP Centre; Sydney; On-site; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Supportive work environment

Competitive pay

Impactful work with children

Job summary

LEAP Centre, a leading paediatric speech and occupational therapy provider in Sydney, seeks an experienced Office Manager to run the front desk and support our therapists.

Based in the clinic, you will welcome families, manage enquiries and bookings, coordinate schedules, handle invoicing and billing, and help maintain smooth operations. You will work closely with our team to deliver exceptional care in a friendly, organized environment.

Qualifications

• Proven experience in reception and administration, preferably in allied health.
• Excellent organisational and multitasking abilities.
• Strong interpersonal and customer-service skills.
• Kind, personable, empathetic, with a passion for helping children and families.
• Ability to work independently and communicate effectively.
• Able to work in a fast-paced environment with leadership and teamwork.

Responsibilities

• Coordinate therapists’ schedules.
• Refine policies and procedures to improve operational efficiency.
• Manage client relationships, bookings, inquiries and feedback.
• Answer phones and emails promptly, providing exceptional customer service.
• Liaise between therapists, families, and external partners.
• Develop and implement strategies to expand the business.
• Oversee the organisation and scheduling of therapy programs.
• Contribute to team efforts and related tasks.
• Invoicing & billing clients.
• Keep accounts up to date.

Skills

Reception experience

Administration

Organisational skills

Interpersonal skills

Customer service

Independent work

Fast-paced work

Leadership

Teamwork

Job description

LEAP Centre, a leading paediatric speech and occupational therapy provider in Sydney, seeks an experienced Office Manager to run the front desk and support our therapists.

Based in the clinic, you will welcome families, manage enquiries and bookings, coordinate schedules, handle invoicing and billing, and help maintain smooth operations. You will work closely with our team to deliver exceptional care in a friendly, organized environment.