Clinic Receptionist - Speech & Occupational Therapy Clinic

Sydney Speech Clinic; Lane Cove; In loco; AUD 55.000 - 65.000; Part-time

Descrizione del lavoro

Sydney Speech Clinic in Lane Cove is seeking an experienced Receptionist to support a busy allied health team. You will manage front-desk duties, bookings, and client communications in a modern clinic environment.

The role requires excellent organisational abilities, a warm, professional manner, and strong computer skills to support the speech pathology and occupational therapy team. Training will be provided as needed.

Competenze

• Experience in reception/administration is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to learn and use administrative software quickly.
• Commitment to patient confidentiality and professional conduct.

Mansioni

• Meet and greet clients.
• Answer phone and respond to emails.
• Book appointments and manage multiple diaries.
• Manage client databases and files.
• Provide general assistance to the therapy team.
• Maintain clinic supplies and day-to-day organisation.

Conoscenze

Communication

Organisational skills

Empathy

Confidentiality

Team player

Tech-savvy

Descrizione del lavoro

Clinic Receptionist - Speech & Occupational Therapy Clinic

Would you like to join a friendly and professional allied health team in the heart of Lane Cove?

Our team is growing and we need an additional Client Services Team member to provide support to our team of speech pathologists and occupational therapists in Lane Cove. We are seeking someone who is extremely well organised, quick to learn, tech-savvy, and who has an approachable manner and exceptional communication skills. The successful candidate will be committed to providing excellent customer service and be a positive, solution-focused, and innovative team player.

About Us

Sydney Speech Clinic is an independently run speech pathology and occupational therapy clinic based in the heart of Lane Cove, Sydney. We pride ourselves on providing expert clinical care for our clients and their families and we love working collaboratively in our modern, light, bright and spacious purpose-built clinic. We are a team of 24, committed to high-quality client care, already working with modern (almost paperless!) office systems. Our clinic is conveniently located close to public transport, parking, shops, cafes and restaurants.

About the Role

Due to the expansion of our service, a unique opportunity now exists for an experienced Receptionist to join our team. You will be closely supported to use our administrative systems with the aim of ensuring that the whole team can operate in a coordinated and professional manner. You will also be responsible for making sure our clinical environment is the welcoming space we want for our families. The position would suit an experienced Receptionist looking for a new challenge in a growing practice, or a quick learner looking to move into this kind of working environment.

Responsibilities

• Meeting and greeting clients


• Answering the phone and responding to emails


• Booking appointments and managing multiple diaries


• Management of client databases and files


• Providing general assistance and support to the therapy team


• Maintaining clinic supplies and overseeing day to day organisation of the clinic space

Essential Behaviours and Personal Attributes

• Commitment to uphold and promote our Mission, Vision and Values


• Excellent organisational and time management skills


• Genuine empathy and interest in clients’ needs


• Ability to prioritise and organise with close attention to detail


• First class interpersonal and communication skills, both written and verbal


• Well-presented, friendly, courteous and empathetic


• Full awareness of the need to maintain absolute confidentiality regarding patient information


• Natural ability to interact with children of various ages and adults with speech and language difficulties


• Able to remain calm under pressure


• Ability to work both cooperatively and independently

Desirable Skills and Experience

• Disability services (children/adults)


• Social media for business and websites


• General small business admin


• Managing schedules for multiple clinicians

Remuneration will be reflective of experience.

We do not have a set days/times schedule for this role. We are looking for someone who can work at least 2 days per week up to 5 days per week. It is most important that we find the right 'fit' for our team and the rest can follow! You will be welcome to discuss your preferences with us to see if we can arrange what works for us all.