P&C Platforms Business Analyst — Hybrid, Impact-Driven

Ampol; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

BabyCare Package

Novated Lease

Employee Share Scheme

Benefits & Recognition platform

Volunteer day

Job summary

Ampol is seeking a Business Analyst to navigate complexity, translate requirements, map processes, and drive outcomes from concept to delivery. You’ll bridge business needs and technology, ensuring value for customers and the business.

You’ll collaborate with stakeholders and support end-to-end delivery, with a hybrid work model and opportunities for career growth within Ampol's Tech, Digital and Data teams.

Qualifications

• Experience in business analysis within large, complex environments.
• Ability to manage multiple concurrent projects and balance priorities.
• Exceptional stakeholder management and communication skills across all levels.
• Pragmatic and adaptable mindset; comfortable with ambiguity and shifting priorities.
• Strong attention to detail with the ability to distil complex problems into actionable insights.
• Relevant tertiary qualification or equivalent; BABOK, ITIL v3/v4 Foundation, or Agile certifications highly regarded.

Responsibilities

• Act as the key link between business stakeholders and technical teams to ensure clear, aligned requirements.
• Gather, analyze, and document business and user requirements with appropriate models.
• Conduct impact and gap analyses to define current and future state processes.
• Translate requirements into testable outcomes and support user acceptance testing.
• Partner with stakeholders to develop business cases and evaluate solution options.
• Support end-to-end delivery from requirements through design, testing, implementation, and transition to BAU.
• Build strong relationships across the organisation and facilitate workshops.

Skills

Business analysis

Stakeholder management

Requirements gathering

Communication skills

Ambiguity tolerance

Attention to detail

Education

BABOK, ITIL v3/v4 Foundation, or Agile certifications

Tools

Payroll systems

RTA

WFM

HRIS

Job description

Ampol is seeking a Business Analyst to navigate complexity, translate requirements, map processes, and drive outcomes from concept to delivery. You’ll bridge business needs and technology, ensuring value for customers and the business.

You’ll collaborate with stakeholders and support end-to-end delivery, with a hybrid work model and opportunities for career growth within Ampol's Tech, Digital and Data teams.