Administration Officer Level 2

South Eastern Sydney Local Health District; Sydney; On-site; AUD 48,000 - 50,000; Part time

Benefits offered by this job

Salary packaging options

Novated Leasing

Discounted Private Health Insurance

Up to 12 days off per year

Learning and development opportunities

Fitness Passport gym discounts

Employee Assistance Program (EAP)

Job summary

South Eastern Sydney Local Health District is seeking a casual Administration Officer to provide efficient reception and administrative support across outpatient clinics at Sydney Hospital and Sydney Eye Hospital, handling appointments, medical records, patient billing and data entry using PAS and Scheduling systems.

Based in Sydney's CBD, the role offers flexible hours as required, with opportunities for professional development and a supportive health system environment that values patient

Qualifications

• Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele
• High level interpersonal, written and verbal communication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment
• Effective time management skills with the ability to perform a wide range of administrative tasks, demonstrating initiative to think on our feet and problem solve in a demanding work environment

Responsibilities

• Provide effective and efficient service to patients attending outpatient clinics and support clinical teams
• Carry out administrative duties including making appointments, reception duties, medical record management, patient billing and accurate data entry using PAS and Scheduling systems
• Assist in general office tasks to support the smooth operation of outpatient services
• Maintain accurate patient records and ensure timely updates across systems
• Contribute to a positive patient experience through responsive service and efficient process handling

Job description

Employment Type: Casual Position Classification: Administration Officer Level 2 Remuneration: $34.94 - $36.10 per hour plus Superannuation Hours Per Week: As required Requisition ID: REQ698749 Applications Close: Sunday, 15 November 2026

Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, Novated Leasing; and Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.

The Role

To provide effective and efficient service to patients and clients attending all outpatient clinics and to provide support to clinical teams working in these areas. Carrying out all administrative duties associated with outpatient clinics, including making appointments, general reception duties, medical record management, patient billing and accurate data entry for all patient transactions using the Hospital’s PAS and Scheduling systems. Where you'll be working Sydney Hospital and Sydney Eye Hospital is steeped in history, with a legacy of nursing and medical firsts to its credit and has paved the way in many clinical areas - both nationally and internationally. Sydney Hospital is Australia's first hospital and dates from the arrival of the First Fleet in 1788. Today, Sydney Hospital and Sydney Eye Hospitals’ state of the art facilities and professional staff provide a unique blend of general and specialist medical services for the public and community, including a 24 hour emergency services, general medicine including close observation unit, perioperative services, specialist hand and eye surgery.

Location

The Hospital is in the heart of the Central Business District in Sydney:

• Directly across the road from Martin Place and St James Station
• Walking distance to various Bus stops
• The light rail is a walking distance on George St and the metro station
• Walking distance Ferry Terminal at Circular Quay
• For Staff who drive to work, subsidised parking is available on site

Are you ready to join us?

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

• Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele
• High level interpersonal, written and verbal communication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment
• Effective time management skills with the ability to perform a wide range of administrative tasks, demonstrating initiative to think on our feet and problem solve in a demanding work environment

For role related queries or questions contact Julia Campbell on [e-mail]

Core Values

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email [e-mail] and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information for Applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support ([e-mail]) and for additional information please visit our Stepping Up Website .