Cardiology Outpatient Admin Officer — Part-Time

NSW Health; Parramatta; Presencial; AUD 48.000 - 50.000; A tiempo parcial

Descripción de la vacante

NSW Health's Westmead Hospital Cardiology service is seeking an Administration Officer to provide reception, scheduling and patient support in the Outpatient Department. You will be the first point of contact for patients, carers and clinicians, ensuring a welcoming and efficient service in a busy clinic.

This permanent part-time role (up to 38 hours per week) offers the opportunity to develop IT skills with iPM and Microsoft Office, contribute to high-quality patient care, and work in a

Formación

• Demonstrated sound knowledge and competent use of IT applications including but not limited to iPM (Hospital Patient Management System) and Microsoft Office Programs (Outlook, Word, Excel)
• Excellent reception skills and patient-centred approach to service provision
• Demonstrated ability to work as part of a team to achieve quality patient/service outcomes

Responsabilidades

• Provide high-quality reception, administrative and customer service support to ensure efficient operation of the Cardiology Outpatient Department
• Coordinate outpatient appointments, patient arrivals and departures, and maintain accurate records using hospital systems
• Deliver front-line customer service by responding to enquiries and supporting patients, carers and visitors
• Liaise with clinical teams, interpreter services and internal departments to support effective patient care and clinic operations

Conocimientos

Reception

Customer service

IT tools

Herramientas

iPM

Microsoft Office

Descripción del empleo

NSW Health's Westmead Hospital Cardiology service is seeking an Administration Officer to provide reception, scheduling and patient support in the Outpatient Department. You will be the first point of contact for patients, carers and clinicians, ensuring a welcoming and efficient service in a busy clinic.

This permanent part-time role (up to 38 hours per week) offers the opportunity to develop IT skills with iPM and Microsoft Office, contribute to high-quality patient care, and work in a