Outpatient Admin Officer (Casual) - Flexible Hours

UnitingCare; Brisbane; Presencial; AUD 51.000 - 53.000; Tempo parcial

Benefícios oferecidos por esta vaga

NFP Salary Packaging

Flexible work arrangements

12 weeks paid parental leave

Resumo da vaga

The Wesley Hospital is seeking an Administration Officer for the Outpatient Allied Health Centre. This casual role supports the Allied Health team with efficient patient services, appointment scheduling, invoicing, and records management.

You will liaise with patients, families and practitioners to ensure a smooth and positive patient experience. Flexibility across Monday to Friday shifts is required, with hours between early morning and late afternoon.

Qualificações

• Experience in a busy outpatient or healthcare setting is preferred.
• Excellent verbal and written communication skills with a solutions-focused approach.
• Ability to manage multiple tasks and prioritise in a fast-paced environment.

Responsabilidades

• Liaise with patients on behalf of the Allied Health team and Visiting Medical Practitioners.
• Handle incoming telephone enquiries and provide timely, professional assistance.
• Schedule patient appointments, follow-ups and ongoing care bookings.
• Prepare invoices, process patient payments and conduct private health fund checks.
• Coordinate medical records and arrange room bookings for Allied Health consultations.
• Provide general administrative support to ensure smooth operations.

Conhecimentos

Customer service

Administrative support

Telephone support

Scheduling

Records management

Descrição da vaga

The Wesley Hospital is seeking an Administration Officer for the Outpatient Allied Health Centre. This casual role supports the Allied Health team with efficient patient services, appointment scheduling, invoicing, and records management.

You will liaise with patients, families and practitioners to ensure a smooth and positive patient experience. Flexibility across Monday to Friday shifts is required, with hours between early morning and late afternoon.