Orthopaedic Admin & Receptionist — Hybrid (Lane Cove)

Five Star HR; Lane Cove; Hybrid; AUD 65,000 - 85,000; Full time

Job summary

Five Star HR is seeking a proactive Medical Secretary/Receptionist for an established private Orthopaedic Practice in Lane Cove. This full-time hybrid role combines weekly onsite clinic days with remote work, plus occasional remote support for the Dubbo clinic.

You will manage day-to-day patient administration, appointment scheduling, and medical billing across Medicare, DVA, Health Funds, and Workers Compensation, using Gentu (Eclipse billing software experience is advantageous).

Qualifications

• Demonstrated administrative or secretarial experience in a medical practice.
• Strong knowledge of medical billing across Medicare, DVA, Health Funds, and Workers Compensation.

Responsibilities

• Handle day-to-day administrative workflows and patient enquiries.
• Coordinate theatre lists and pre- and post-operative bookings.
• Process medical billing and receipting across Medicare, DVA, Health Funds, and Workers Compensation.
• Run onsite clinic days at Lane Cove with a warm, face-to-face reception.
• Provide remote admin support for the Dubbo clinic as required.
• Maintain clear communication with patients, referring GPs, hospitals and facilities.

Skills

Phone manners

Attention to detail

Organisation

Communication skills

Medical billing knowledge

Tools

Gentu

Eclipse billing software

Job description

Five Star HR is seeking a proactive Medical Secretary/Receptionist for an established private Orthopaedic Practice in Lane Cove. This full-time hybrid role combines weekly onsite clinic days with remote work, plus occasional remote support for the Dubbo clinic.

You will manage day-to-day patient administration, appointment scheduling, and medical billing across Medicare, DVA, Health Funds, and Workers Compensation, using Gentu (Eclipse billing software experience is advantageous).