Hybrid Medical Secretary & Practice Manager (Gentu/Eclipse)

OMNIA Clinical Talent; Melbourne; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

ASAP start

Competitive compensation

Job summary

OMNIA Clinical Talent is seeking an experienced Medical Secretary/Practice Manager to support the setup and ongoing operations of a private orthopaedic practice in Melbourne's eastern suburbs. The role involves 1:1 support of the surgeon, diary management, and coordinating theatre lists with hospitals and anaesthetists.

You will manage patient admissions, billing, and Gentu/Eclipse billing workflows, training admin staff, and ensuring a patient-first service while building a solo practice.

Qualifications

• 4 years plus experience as a practice manager or medical secretary in private surgical rooms.
• Experience with Gentu/Eclipse is required.
• Strong communication skills with a genuine patient-first approach.
• Excellent organisation and attention to detail.
• Confidence managing appointments, patient enquiries and correspondence.
• Empathetic and caring nature with a patient-first approach.

Responsibilities

• Supporting the surgeon to set up the practice.
• Day to day operations of the practice and 1:1 support of the surgeon.
• Coordinating theatre lists/liaising with hospitals and anaesthetists
• Ensuring patients are ready for surgery and admissions.
• Processing patient accounts, payments and receipting
• Assisting receptionist with answering patient calls, diary management, medicare billings.
• Dealing with reps and ensuring everything is ready for patient's surgery.
• Setting up Gentu for a new practice and training admin staff

Skills

Communication skills

Organization

Attention to detail

Appointment management

Empathy

Independent work

Tools

Gentu

Eclipse

Job description

OMNIA Clinical Talent is seeking an experienced Medical Secretary/Practice Manager to support the setup and ongoing operations of a private orthopaedic practice in Melbourne's eastern suburbs. The role involves 1:1 support of the surgeon, diary management, and coordinating theatre lists with hospitals and anaesthetists.

You will manage patient admissions, billing, and Gentu/Eclipse billing workflows, training admin staff, and ensuring a patient-first service while building a solo practice.