Organization and Methods Analyst

Sociable Tech; Sydney; Vor Ort; AUD 85.000 - 95.000; Vollzeit

Zusammenfassung

Mansys Pty Ltd is recruiting for an Organisation and Methods Analyst for 1 Care Connect in Rooty Hills, NSW. The role involves reviewing service organization, reducing delays, and improving team coordination across management, office staff and frontline workers.

You will map workflows, identify handover gaps, and develop practical improvements to support continuity of care for participants. Salary range A$85k–A$95k plus superannuation, full-time, permanent.

Qualifikationen

• Bachelor’s degree in business, management, industrial engineering or related discipline.
• Experience analysing work processes and translating findings into practical improvements across teams.

Aufgaben

• Review steps from participant referral to first service.
• Trace how information is collected and passed to workers.
• Speak with staff and observe work to compare with procedures.
• Identify duplicated tasks, unclear responsibilities and gaps in handovers.
• Examine roster changes, shift notes and participant feedback handling.
• Prepare workflow maps and proposals for management and implement changes.

Kenntnisse

Interview staff

Workflow mapping

Write procedures

Present recommendations

Ausbildung

Bachelor's degree in business/management/industrial engineering

Jobbeschreibung

Job Type: Permanent position | Full time position

Job Description

Mansys Pty Ltd Organisation and Methods Analyst 1 Care Connect | Rooty Hill, NSW | Full-time Salary: A$85k to A$95k per annum plus superannuation We are Mansys Pty Ltd, the Recruitment Consultants. Our client, 1 Care Connect is a registered NDIS provider based in Rooty Hills, NSW.

They provide supported independent living, in-home care, community nursing, respite and community access services across Western Sydney. They are seeking an Organisation and Methods Analyst to review how their services are organised and help their teams work more effectively. Applicant will work with management, office staff and frontline workers to understand how information and responsibilities pass between teams, identify where delays or duplication occur, and develop practical improvements that support continuity of care for participants.

What you’ll do

Review the steps from participant referral and intake through to the first service.

Trace how information is collected, recorded and passed to the workers delivering the support.

Speak with staff, observe how work is carried out and compare current practice with documented procedures.

Identify duplicated tasks, unclear responsibilities and gaps in handovers.

Examine how roster changes, shift notes and participant feedback reach the people responsible for follow-up.

Use service records to identify recurring issues and their causes.

Prepare workflow maps and written proposals for management explaining what should change, who would be responsible and how the improvement could be measured. Work with staff to trial approved changes. Update procedures, forms and work instructions, and guide the teams who will use them.

Assess whether changes have worked by tracking measures such as time from referral to first service, completeness of handovers and time taken to close follow-up actions. Report findings and recommend further changes where needed.

Must

Have A relevant bachelor’s degree in business, management, industrial engineering or a related discipline. Demonstrated experience analysing work processes and translating findings into practical improvements across teams.

Skills

Needed Ability to interview staff, interpret operational data, prepare workflow maps and write procedures that people can readily follow. Experience presenting recommendations to management and working with staff to implement and evaluate changes. Experience in disability, community services, healthcare or another regulated service environment would be advantageous.

About Company Mansys is an Australian recruitment service focused on tradespeople and other in-demand workers.

It supports roles across trades, automotive, hospitality, care services, agriculture, and manufacturing. The goal is a compliant, transparent process that gets candidates into well-paid jobs Salary: $85000-95000 Job Publish: 06-11-2026 Job Expire: 06-12-2026 Apply on: Organization and Methods Analyst Job here! This job is brought to you by workinitiatives.com.au.