Organisation and Methods Analyst

SMARTRONIX PTY LTD; Dural; On-site; AUD 72,000 - 88,000; Full time

Job summary

SMARTRONIX PTY LTD in New South Wales is seeking an Organisation and Methods Analyst to optimise processes across sales, procurement, operations and finance. You will map current workflows, design improved procedures, and implement changes with clear KPIs and governance.

Key duties include analysing O2C and P2P processes, preparing SOPs, training staff, and coordinating changes with management and suppliers.

Qualifications

• Experience analysing and redesigning business processes in a commercial organisation.
• Proven ability to consult with internal and external stakeholders to capture requirements, rules and acceptance criteria.
• Strong analytical and critical thinking skills with the ability to interpret data and present recommendations clearly.
• Experience with O2C and P2P process analysis, change management and process documentation.

Responsibilities

• Analyse and evaluate existing organisational structures, systems, procedures and workflows, including O2C and P2P processes.
• Consult with management, staff, suppliers and clients to understand current processes and requirements.
• Document current-state and future-state processes using flowcharts and SOPs.
• Analyse data and prepare reports highlighting risks and improvement opportunities.
• Design improved procedures and internal controls, and adjust roles and reporting lines as needed.
• Prepare and maintain SOPs and process documentation across all functions.
• Plan and coordinate implementation of approved changes with timelines and resources.
• Develop and deliver internal training to support change management.
• Review supplier workflows and improve turnaround times and costs.
• Define KPIs to track process efficiency and performance.
• Monitor compliance and conduct periodic reviews for continuous improvement.

Skills

Stakeholder consultation

Process analysis

Workflow redesign

Data interpretation

Education

Bachelor degree or higher in Business/Management

Tools

Flowcharts

SOD matrices

Process documentation

Job description

Job Type: Permanent position | Full time position

Job Description

About the Company We are an Australian supplier and distributor of medical devices and services. Part of our services includes but not limited to, providing IT setup for private rooms and day surgeries.

We are committed to delivering reliable, innovative, and high-quality technology solutions that support the evolving needs of the industry. About the Role We are seeking a motivated Organisation and Methods Analyst who can assist in Faro Care's organisational structures, methods, systems and procedures, and designs and implements improvements that will make the business more efficient.

The role covers processes across all areas of the business, including sales, procurement, supplier coordination, operations, administration and finance. About the Position Position Title: Organisation and Methods Analyst Location of work: Unit 7C/256 New Line Road, Dural NSW 2158 Employment type: Permanent, Full Time Hours of work: 38 hours per week Salary: $80,000 plus Superannuation

Key duties and responsibilities

• 1. Analyse and evaluate existing organisational structures, systems, procedures and workflows, including Order to Cash (O2C) and Procure to Pay (P2P) processes, to identify inefficiencies, bottlenecks and risks.
• 2. Consult with management, staff, suppliers and clients, and observe work practices at all levels of the organisation, to understand current processes and business requirements.
• 3. Document current-state and future-state processes using flowcharts, process maps, workflow diagrams and segregation of duties (SOD) matrices.
• 4. Analyse transaction and operational data, and prepare reports highlighting risks, bottlenecks and improvement opportunities, with recommendations for management.
• 5. Design improved procedures, organisational methods and internal controls, and recommend changes to roles, responsibilities and reporting lines where needed.
• 6. Prepare and maintain procedure manuals, standard operating procedures (SOPs) and process documentation across all business functions.
• 7. Plan and coordinate the implementation of approved process changes, including timelines, resources, costs and stakeholder communication.
• 8. Develop and deliver internal training to support change management and provide ongoing feedback and support to staff during transition to new processes.
• 9. Review supplier and vendor workflows, including order placement, lead times, service levels and contract obligations, and recommend improvements to turnaround times and costs.
• 10. Define key performance indicators (KPIs) to track process efficiency and departmental performance.
• 11. Monitor compliance with approved processes, internal policies and audit recommendations, and conduct periodic process reviews to drive continuous improvement.

Essential criteria

• Demonstrated experience analysing and redesigning business processes, procedures and workflows in a commercial organisation.
• Proven ability to consult with internal and external stakeholders to capture and document processes, requirements, rules and acceptance criteria.
• Strong analytical and critical-thinking skills, with the ability to interpret transactional and operational data and present clear recommendations.
• Experience preparing flowcharts, procedure manuals, SOD matrices and management reports.
• Ability to work independently, show initiative and manage multiple concurrent tasks with competing priorities.
• Excellent verbal and written communication, collaboration and negotiation skills.

Qualifications and experience

• Bachelor degree or higher in Business Administration, Commerce, Management or a closely related field.
• At least three years of relevant experience as an Organisation and Methods Analyst, Process Analyst, Corporate Analyst or similar role.
• Experience with O2C and P2P process analysis, change management and process documentation.

Desirable

• Experience improving operations in small-to-medium businesses.
• Bilingual (English and Hindi) to liaise with overseas suppliers and partners.
• Willingness to travel to client and supplier sites as required.