Customer Concierge

Place Estate Agents; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Dream Manager mentor program

Ongoing training & development events

Supportive team culture

Clear pathway for long-term career progression

Job summary

A leading real estate agency in Brisbane is seeking a dedicated Team Admin Assistant to support a high-performing agent. The role involves managing daily operations, coordinating schedules, and maintaining client records, requiring strong organisational and communication skills. Ideal candidates thrive in fast-paced environments and have prior experience in real estate administration. This is more than just a job; it offers a genuine long-term career pathway within a supportive team culture.

Qualifications

• Previous real estate administration, PA, Concierge or Sales support experience highly advantageous.
• Valid QLD Driver's Licence required.
• Availability to work full-time, with possible Saturday availability.

Responsibilities

• Manage and coordinate the team's calendar and daily operations.
• Oversee buyer enquiries and organise inspections.
• Liaise with clients, buyers, solicitors, and third parties.
• Maintain CRM records and client databases.
• Prepare listing materials and end-to-end listing support.
• Liaise with clients, solicitors and third parties professionally.

Skills

Strong organisational skills

Exceptional communication skills

Proactive mindset

Ability to manage multiple priorities

Driver's licence

Job description

Place Estate Agents - One Group

Full-time role | Brisbane-based (Inner-South)

An exciting opportunity has become available for a dedicated Team Admin Assistant / Concierge / Personal Assistant to an award-winning agent! This is a pivotal, fast-paced support role within a high-performing, award-winning team, where you will act as the right-hand to a top-performing agent, taking ownership of day-to-day operations to ensure the team runs seamlessly while delivering exceptional client experiences.

Suited to someone highly organised, proactive, and process-driven, this role requires a confident individual who thrives on accountability, structure, and achieving results. More than just a job, it offers a genuine long-term career pathway within a business that values growth, performance, and team culture.

Day In The Life

• Manage and coordinate the team's calendar and their day-to-day, as well as Lead Agent's diary, appointments, and daily schedule to ensure efficiency and preparedness
• Keep the team accountable and on schedule - anticipating needs and staying one step ahead
• Oversee buyer enquiries, organise inspections, and ensure timely follow-up
• Assist with open homes, private inspections, and Auction campaign coordination
• Liaise with clients, buyers, solicitors, and third parties with professionalism and confidence
• Maintain accurate CRM records and manage client databases
• Prepare pre-listing kits, appraisal packs, and appointment materials
• Support the end-to-end listing to settlement process

What You Will Bring To The Table

• Previous real estate administration, PA, Concierge or Sales support experience highly advantageous;
• Strong organisational skills and the ability to manage multiple priorities
• Thrives in fast-paced, high-performance environments
• Proactive, solutions-focused mindset
• Exceptional communication and presentation skills
• Valid QLD Driver’s Licence
• Availability to work full-time, where Saturday availability may be required

Benefits

• Dream Manager mentor program
• Ongoing training & development events
• Supportive, ambitious and high-energy team culture
• Clear pathway for long-term career progression within a rapidly expanding business

About Place Estate Agents

At Place Estate Agents, we work hard - and we celebrate hard. We provide an environment where motivated individuals thrive in a performance-driven culture with unlimited opportunity. Expect recognition, reward, professional development, and a strong social culture where people genuinely enjoy coming to work.

If you’re driven, organised, and ready to align yourself with a high-performing agent and team, we’d love to hear from you.