Operations Manager/Co-Ordinator

seek.com.au; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

SEEK is seeking an Operations Manager or Co-Ordinator to oversee and manage the business's operations across all locations, ensuring efficiency and productivity while supporting internal stakeholders to achieve business outcomes and goals. The role encompasses leading and developing the operations function, driving strategic improvements and ensuring compliance with an administrative focus.

You will be responsible for all recruitment support operations across the Group, with a focus on contract

Qualifications

• 2+ years in agency or in-house recruitment across resourcing, candidate management, process and compliance.
• Strong customer service and engagement skills with clear communication to internal and external stakeholders.
• Solutions-driven mindset with a can-do attitude and good problem-solving abilities.
• Ability to work autonomously with high attention to detail and outcomes focus.

Responsibilities

• Contract and placement generation and compliance.
• Records and database compliance and management.
• Manage a contractor workforce across professional and trades.
• Reporting, system improvement, and strategic growth of the operations unit.
• Streamline processes and maintain high customer service standards.

Skills

Recruitment experience

Customer service

Communication

Problem solving

Attention to detail

Job description

Operations Manager or Co-Ordinator who will oversee and manage the business's operations across all its national locations to ensure efficiency and productivity, supporting all internal stakeholders to achieve business outcomes and goals. The role encompasses leading and developing the operations function, driving strategic improvements and ensuring compliance with an administrative focus. You will be responsible for all recruitment support operations across the Group.

Key responsibilities

• Contract and Placement generation and Compliance
• Records and Database Compliance & Management
• Managing a Contractor workforce across both Professional and Trades
• Reporting, System Improvement and strategic growth of the operations unit
• Streamline processes and maintain high customer service standards across the group
• Lead and develop the operations function

About you

• Strong understanding of the temporary contractor and permanent placement process and recruitment industry
• 2+ years in agency or in-house recruitment across resourcing, candidate management, process, compliance and administration
• Strong Customer Service and Engagement skills with effective communication with both external and internal customers
• Solutions and problem solving outlook with can do attitude
• Strong interpersonal and professional presence
• Ability to communicate across different customers and styles
• Strong Communicator, Resilient, Integrity, attention to detail, outcomes focused, Solutions driven, listening skills, and a drive to succeed
• Initiative and autonomous attitude

About us

We are a young and dynamic Business in a growth phase, in a highly competitive market with offices across Australia and overseas posts. We are a purpose-driven team with strong collaboration, love success and love the journey.

Attractive remuneration with meaningful reward and growth opportunities

Modern recruitment environment in a fast paced, evolving environment to maximise your impact