Operations Manager

P3 Recruitment; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Stunning brand-new offices in Sydney's

Work directly alongside two founders

Premium boutique business with growth

Job summary

This is a rare opportunity to join a boutique prestige property advisory business in Sydney as a Business Manager/Ops lead. You will work closely with the founders to streamline systems, oversee CRM and technology, and ensure flawless day-to-day operations.

The role suits an organised, proactive professional with a proven track record in real estate operations who enjoys problem solving, improving processes and delivering a premium client experience.

Qualifications

• Requires experience in residential real estate operations and compliance.
• Highly organised and detail-oriented with ability to manage multiple priorities.

Responsibilities

• Oversee day-to-day operations and improve systems and workflows.
• Manage CRM and technology platforms; explore AI tools to boost efficiency.
• Assist with compliance, policies and operational procedures; coordinate office admin, suppliers and facilities.
• Onboard new employees and support business projects; maintain high service standards.
• Potential involvement in marketing initiatives as part of the role.

Skills

Organisational skills

Attention to detail

Problem solving

Multi-tasking

CRM experience

Tech savvy

Tools

CRM platforms

Business systems

Job description

Are you the person everyone relies on to keep the business running?

Do you thrive on organisation, love improving systems and enjoy making busy people more productive?

If you're an experienced Executive Assistant, Business Manager, Office Manager or Operations Manager looking for your next challenge, this is an opportunity to step into a broader role where you'll become the trusted right hand to two highly respected business owners.

Our client is a boutique prestige property advisory business experiencing significant growth. Based in stunning brand-new offices in Sydney's Eastern Suburbs, they have built an outstanding reputation for delivering exceptional service to clients purchasing some of Sydney's finest homes.

As the business continues to grow, they're looking for an organised, proactive and commercially minded Business Manager to oversee the day-to-day operations of the business and ensure everything runs efficiently behind the scenes.

The Position:

Working directly with the founders, you'll become an integral part of the business, helping to improve systems, streamline processes and create an exceptional experience for both clients and the team.

Your responsibilities will include:

• Supporting the day-to-day operations of the business
• Managing and improving systems, processes and workflows
• Overseeing CRM and business technology platforms
• Researching and implementing new technology and AI tools to improve efficiency
• Assisting with compliance, policies and operational procedures
• Coordinating office administration, suppliers and facilities
• Onboarding of new employees
• Assisting with business projects and general administration
• Helping ensure a consistently high level of service across the business
• Opportunity to be involved in marketing as well if that is in your wheelhouse

The Person:

This role will suit someone who has built their career within residential real estate and enjoys being the person who keeps everything organised and running smoothly.

You may currently be working as a:

• Business Manager
• Executive Assistant to a high-performing Principal
• Office Manager
• Operations Manager
• Executive Manager

You'll be someone who:

• Is highly organised and exceptionally detail-oriented
• Loves improving systems and finding more efficient ways of working
• Enjoys solving problems and taking initiative
• Is confident managing multiple priorities in a fast-paced environment
• Has experience with CRM platforms and business systems
• Understands real estate operations and compliance
• Communicates professionally and builds strong working relationships
• Takes pride in delivering a premium level of service

The Perks:

• Stunning brand-new offices in Sydney's Eastern Suburbs
• Work directly alongside two passionate and highly regarded founders
• Join a premium boutique business with exciting growth plans
• Broad, varied role with genuine autonomy
• Opportunity to make a real impact and grow with the business
• Supportive, professional and collaborative team environment

This is a rare opportunity to become an indispensable part of a growing business where your ideas will be valued, your contribution recognised and your career will continue to evolve.

If you're ready to step into a role where you can genuinely make a difference every day, we'd love to hear from you.