Operations Manager

Royal Yacht Club of Tasmania; Hobart; On-site; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Performance-based incentive scheme

Job summary

The Royal Yacht Club of Tasmania is seeking an experienced hospitality Operations Manager to own the end-to-end operational performance of our hospitality and events. Reporting to the General Manager, this senior role spans FOH, food and beverage, events, team development and financial oversight, driving day-to-day operations and growth.

Offering a base salary of $90,000–$100,000 plus super, with a performance-based incentive scheme to reward outcomes for service excellence and revenue growth.

Qualifications

• 5–7 years’ experience in a senior operational or venue management role.
• Proven track record leading and developing multidisciplinary teams.
• Commercial acumen — you understand budgets, labour costs and how to drive revenue.
• Genuine flair for sales and business development in functions/events.
• Strong knowledge of food & beverage operations and service standards.
• Current RSA certification and Tasmanian liquor licensing knowledge.
• Proficiency with hospitality management and POS software.
• Impeccable presentation and a member-first approach.

Responsibilities

• Provide hands-on operational leadership across FOH, bar, bistro and function spaces.
• Lead, develop and inspire a multidisciplinary hospitality team.
• Grow our functions and events business — convert enquiries into bookings and upsell packages.
• Oversee the full events pipeline from enquiry to follow-up.
• Manage staff rostering across service areas and balance labour costs with service.
• Take ownership of operational budgets and monitor financial performance.
• Liaise with the Head Chef to ensure FOH/BOH integration.
• Champion an exceptional member experience at every touchpoint.
• Ensure compliance with awards, WHS obligations and Tasmanian liquor laws.

Skills

Senior operations management

Team leadership

Budgeting & finance

Sales & business development

Food & beverage operations

RSA certification

POS software proficiency

Hospitality management software

Tools

Hospitality management software

Job description

The Royal Yacht Club of Tasmania is looking for an experienced and commercially minded hospitality Operations Manager to take ownership of the end-to-end operational performance of our hospitality and events function.

Reporting directly to the General Manager, this is a senior leadership role with genuine breadth — spanning front of house, food and beverage, functions and events, team development and financial oversight. You’ll be the driving force behind our day-to-day operations and a key contributor to the Club’s continued growth.

With a competitive base salary of $90,000 – $100,000 + super, the successful candidate will have the opportunity to participate in a performance-based incentive scheme — rewarding the commercial outcomes and service excellence this role is designed to drive.

WHAT YOU’LL DO

• Provide hands-on operational leadership across all areas of the venue — FOH, bar, bistro, and function spaces
• Lead, develop, and inspire a multidisciplinary hospitality team, building a culture of excellence and accountability
• Grow our functions and events business — actively converting enquiries into bookings, upselling packages, and building lasting relationships with members, corporates, and event organisers
• Oversee the full events pipeline from initial enquiry through to post-event follow-up
• Manage staff rostering across all service areas, balancing labour costs with service excellence
• Take ownership of operational budgets, monitor financial performance, and identify opportunities to improve
• Liaise with the Head Chef to ensure seamless FOH and BOH integration
• Champion an exceptional member experience at every touchpoint
• Ensure compliance with relevant awards, WHS obligations, and Tasmanian liquor licensing laws

WHAT YOU’LL BRING

• 5–7 years’ experience in a senior operational or venue management role, ideally within a premium club, hotel, or hospitality environment
• A proven track record leading and developing multidisciplinary teams
• Commercial acumen — you understand budgets, labour costs, and how to drive revenue
• A genuine flair for sales and business development, particularly in a functions and events context
• Strong knowledge of food and beverage operations and service standards
• Current RSA certification and solid knowledge of Tasmanian liquor licensing
• Proficiency with hospitality management and POS software
• Impeccable presentation and a member-first approach

WHY JOIN US?

This is a rare opportunity to take the reins of one of Tasmania’s most prestigious hospitality venues. You’ll have real autonomy, a supportive General Manager, and the platform to grow a thriving events business — all against one of Hobart’s most spectacular backdrops. And with a performance incentive scheme on offer, your success is directly rewarded.