Assistant Venue Operations Manager

Federalhospitalitycareers; Launceston; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free onsite parking

Free daily staff meal

Free uniforms laundered onsite

Discounts across Federal Hospitality

Descripción de la vacante

Country Club Tasmania’s The Range is seeking a hospitality leader to energise the team, welcome guests and keep daily operations running smoothly in a dynamic entertainment venue. You will support the Venue Operations Manager, lead by example and ensure high service standards while managing cost and safety.

You’ll bring proven hospitality management experience, strong communication, rostering and event support skills, with a commitment to safety and outstanding guest experiences in a busy resort

Formación

• Experience in hospitality management or a similar role.
• Guest-first approach with strong communication skills.
• Strong organisational skills with ability to prioritise in a fast-paced environment.
• Understanding of rostering, cash handling, stock control and managing labour costs.
• Commitment to safe work practices and high service standards.
• Accreditations such as RSA (Responsible Service of Alcohol) and related compliance.
• Familiarity with event support and sport/entertainment venue operations.

Responsabilidades

• Lead, coach and develop the team to deliver great service.
• Support smooth day-to-day operations and keep the team on track during busy periods.
• Help bring venue events and golf competitions to life.
• Build positive guest connections and resolve concerns with care.
• Support cost control and maintain a safe, welcoming and well-presented venue.

Conocimientos

Hospitality leadership

Guest service

Team management

Roster management

Cash handling

Stock control

Cost control

Descripción del empleo

Get in the game at The Range, Country Club Tasmania:

Country Club Tasmania’s The Range features a state-of-the-art driving range with Top Tracer Technology, an 18-hole mini golf course, a clubhouse restaurant, and a variety of event spaces available for hire. Whether you’re an avid golfer or a keen beginner taking their first swings, The Range is fun and games for everyone, including our employees.

Who are we looking for:

We’re looking for a hospitality leader who brings great energy, connects naturally with people and leads by example. You’ll be just as comfortable welcoming guests as rolling up your sleeves alongside the team, spotting what needs doing and making it happen. Supporting the Venue Operations Manager, you’ll help create a welcoming, fun atmosphere while keeping day-to-day operations running smoothly. In this role, you’ll:

• Lead, coach and develop the team to deliver great service.


• Support smooth day-to-day operations and keep the team on track during busy periods.


• Help bring venue events and golf competitions to life.


• Build positive guest connections and resolve concerns with care.


• Support cost control and maintain a safe, welcoming and well-presented venue.

What you’ll bring to the role:

You’ll bring hospitality leadership experience, a guest-first mindset and the confidence to keep things running smoothly in a busy entertainment venue. Along with a collaborative approach and a commitment to great service, you’ll have:

• Experience in hospitality management or a similar role, with the confidence to lead, coach and support a team.


• A guest-first approach, strong communication skills and the ability to resolve concerns professionally.


• Strong organisational skills, with the ability to prioritise, delegate and adapt in a fast-paced environment.


• An understanding of day-to-day venue operations, including rostering, cash handling, stock control and managing labour and operating costs.


• A commitment to safe work practices, responsible service and maintaining high service standards.


• Responsible Service of Alcohol and Responsible Conduct of Gaming accreditations, Keno and Senior Keno Writer competencies, and Working with Vulnerable People Registration.

What you can expect from us:

An opportunity to be part of a renowned resort known for its quality and warm hospitality in our exciting new destination for entertainment. As well as this exceptional opportunity, you will also enjoy:

• FREE onsite car parking


• FREE daily staff meal to keep you fuelled and energised


• FREE uniforms which are laundered for you onsite


• Opportunities to work with and learn from talented industry leaders


• Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment


• Generous discounts across the Federal Hospitality venues in Tasmania for dining and accommodation

If this isn’t the right role for you but you’re interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group website www.federalhospitalitycareers.com.au.