Senior Hospitality Operations & Events Leader

Royal Yacht Club of Tasmania; Hobart; On-site; AUD 90,000 - 100,000; Full time

Benefits offered by this job

Performance-based incentive scheme

Job summary

The Royal Yacht Club of Tasmania is seeking an experienced hospitality Operations Manager to own the end-to-end operational performance of our hospitality and events. Reporting to the General Manager, this senior role spans FOH, food and beverage, events, team development and financial oversight, driving day-to-day operations and growth.

Offering a base salary of $90,000–$100,000 plus super, with a performance-based incentive scheme to reward outcomes for service excellence and revenue growth.

Qualifications

• 5–7 years’ experience in a senior operational or venue management role.
• Proven track record leading and developing multidisciplinary teams.
• Commercial acumen — you understand budgets, labour costs and how to drive revenue.
• Genuine flair for sales and business development in functions/events.
• Strong knowledge of food & beverage operations and service standards.
• Current RSA certification and Tasmanian liquor licensing knowledge.
• Proficiency with hospitality management and POS software.
• Impeccable presentation and a member-first approach.

Responsibilities

• Provide hands-on operational leadership across FOH, bar, bistro and function spaces.
• Lead, develop and inspire a multidisciplinary hospitality team.
• Grow our functions and events business — convert enquiries into bookings and upsell packages.
• Oversee the full events pipeline from enquiry to follow-up.
• Manage staff rostering across service areas and balance labour costs with service.
• Take ownership of operational budgets and monitor financial performance.
• Liaise with the Head Chef to ensure FOH/BOH integration.
• Champion an exceptional member experience at every touchpoint.
• Ensure compliance with awards, WHS obligations and Tasmanian liquor laws.

Skills

Senior operations management

Team leadership

Budgeting & finance

Sales & business development

Food & beverage operations

RSA certification

POS software proficiency

Hospitality management software

Tools

Hospitality management software

Job description

The Royal Yacht Club of Tasmania is seeking an experienced hospitality Operations Manager to own the end-to-end operational performance of our hospitality and events. Reporting to the General Manager, this senior role spans FOH, food and beverage, events, team development and financial oversight, driving day-to-day operations and growth.

Offering a base salary of $90,000–$100,000 plus super, with a performance-based incentive scheme to reward outcomes for service excellence and revenue growth.