Operations Coordinator

Hall & Prior Aged Care Group; Sydney; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Generous Salary

5% Commission on new clients

Training & Development

Travel allowance or company car

Company phone & laptop

Onsite gym

Staff wellbeing

Varied clientele

Job summary

Hall & Prior Aged Care Group is seeking a Security Operations Coordinator to lead security operations, supervise staff, and drive client growth while ensuring compliance across venues and services.

You will report to the Director and play a key role in rostering, incident response, and delivering high-quality security outcomes for clients with integrity and professional standards.

Qualifications

• Minimum two years’ experience in security operations.
• Strong knowledge of security laws, compliance standards, and best practices.
• Proven skills in staff supervision, conflict resolution, and incident de-escalation.
• Excellent communication, with a professional customer-focused approach.
• Ability to assess situations and make sound operational decisions.
• Commitment to confidentiality, integrity, and high professional standards.

Responsibilities

• Supervising security staff with professionalism and diligence.
• Supporting business growth through sourcing new clients and opportunities.
• Ensuring strict adherence to policies, procedures, and compliance standards.
• Overseeing rostering and live operations to meet client and venue needs.
• Managing employee performance, training, and development initiatives.
• Liaising with clients, managers, and staff to deliver quality service outcomes.
• Identifying operational improvements and implementing compliance-focused systems.

Skills

Security operations

Staff supervision

Incident de-escalation

Communication

Problem solving

Confidentiality

Compliance knowledge

Education

Cert II Security

RSA

First Aid

NSW Licence

Job description

• On Target Earnings $100k+ | Base of 65k - 70k + Super + Comms + Travel
• Join A Highly Respected Leader Within The Security Operations Industry
• Onsite Gym | Phone + Laptop | Ongoing Training & Professional Development

About The Company

Our client is a leader in licensed venue, event, and corporate security staffing, specialising in risk management and tailored security strategies. They pride themselves on operational integrity and compliance excellence while fostering a high-performance culture that protects their clients and elevates their workforce.

About The Opportunity

The Security Operations Coordinator role is crucial for coordinating, supervising, and managing all areas of security services as well as creating new business opportunities. Reporting directly to the Director, this position is vital in ensuring compliance, service delivery, and the ongoing development of a superior workforce. Some of your responsibilities will include:

• Supervising security staff with professionalism and diligence
• Supporting business growth through sourcing new clients and opportunities
• Ensuring strict adherence to policies, procedures, and compliance standards
• Overseeing rostering and live operations to meet client and venue needs
• Managing employee performance, training, and development initiatives
• Liaising with clients, managers, and staff to deliver quality service outcomes
• Identifying operational improvements and implementing compliance-focused systems

About You

• Minimum two years’ experience in security operations with strong industry knowledge
• Solid understanding of security laws, compliance standards, and operational practices
• Proven skills in staff supervision, conflict resolution, and incident de-escalation
• Strong communication abilities with a professional, customer-focused approach
• Capability to assess situations, solve problems, and make sound operational decisions
• Commitment to confidentiality, integrity, and high professional standards
• Required qualifications including Cert II Security, RSA, First Aid, NSW Licence

What's in it for You?

• Generous Salary With Super on top
• 5% Commission on All New Clients Brought In
• Ongoing Training and Development Provided
• Travel Allowance or Company Car Provided
• Company Phone and Laptop Provided for Work
• Access to Onsite Gym and Fitness Facilities
• Staff Wellbeing and Good Company Culture
• Diverse Range of Clientelle, With no Day the Same