Security Operations Centre Operator

Executive Security; City of Melbourne; Presencial; AUD 65 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay aligned with Level 5 S

Rotating 24/7 roster

Free onsite parking

Career growth and training

Resumo da oferta

EXEC Security in Victoria is seeking Security Operations Centre Operators to join our 24/7 monitoring team. You will manage alarm monitoring, respond to incidents, coordinate client requests, and use CCTV and building management systems in a fast-paced environment.

We value strong customer service, clear communication, and a team mindset. A VIC Security Licence (Monitoring Centre subactivity) and Working With Children Check are required; experience with Patriot or TrackTik is desirable.

Qualificações

• Strong customer service orientation and excellent communication skills.
• Positive, team-oriented attitude.
• Interest in technology and innovative security solutions.
• Current VIC Security Licence (Monitoring Centre subactivity).
• Current Working With Children Check.
• Experience with Patriot and TrackTik is desirable.
• Communication and computer skills are essential.

Responsabilidades

• Be an integral part of our 24-hour team in a fast-paced monitoring centre.
• Manage alarm monitoring, incident responses, and coordinate client requests.
• Utilise CCTV, alarm systems, and building management systems effectively.
• Decision-making based on established protocols during varied situations.
• Coordinate security services, including dispatching and liaison with teams.
• Commit to ongoing professional development to stay abreast of industry standards.

Conhecimentos

Customer service

Communication

Teamwork

Tech-savvy

Ferramentas

Patriot

TrackTik

Descrição da oferta de emprego

EXEC Security is a dynamic security company in Australia with a fresh approach to security.

Based in Victoria with offices throughout the country, our security agency works with clients all across Australia, creating secure, robust, and reliable solutions that they can truly depend on.

We are committed to developing our people to ensure they succeed and take pride in the important work that they do.

Exciting Opportunity Awaits:

Are you passionate about customer service and eager to make a meaningful impact in the security industry? EXEC Security is seeking dynamic individuals to join our team as Security Operations Centre Operators. These roles are perfect for those who thrive in building strong relationships and love contributing to a safer, healthier work environment for clients across various sectors.

What Exec Security Offers You:

• Competitive pay aligned with Level 5 Security Industry Award.
• A balanced 24/7 rotating roster, including public holidays.
• Free onsite parking at our Burwood office.
• A dynamic and engaging role in our state-of-the-art Security Operations Centre.

Your Role and Responsibilities:

Be an integral part of our 24-hour team in a fast-paced, technologically advanced monitoring centre.

Manage alarm monitoring, incident responses, and coordinate client requests, maintaining high-performance standards.

Utilise CCTV, alarm systems, and building management systems effectively.

Decision-making based on established protocols during varied situations.

Coordinate security services, including dispatching and liaising with internal and external teams.

Commit to ongoing professional development to stay abreast of industry standards and best practices.

We're Looking for Someone With:

A strong customer service orientation and excellent communication skills.

A positive, team-oriented attitude.

A keen interest in technology and innovative security solutions.

Current VIC Security Licence (Monitoring Centre subactivity)

Current Working With Children Check

Previous experience with Patriot and/or Tracktik is highly desirable

Communication and computer skills are essential.

Grow With Exec Security:

We offer comprehensive benefits and opportunities for career growth and advancement.

Invest in your future with both accredited and non-accredited training programs.

Be part of a company that values development and success for all team members.

Executive Security Solutions (Protective Services) Pty Ltd │ License Number: 887-562-60s