Operations Coordinator

Select Aust Sydney; Newcastle-Maitland; On-site; AUD 107,453,000 - 126,739,000; Full time

Job summary

Randstad is seeking an Operations Coordinator for an onsite, contract role in Tomago NSW. The position is full-time, Monday to Friday, 9:00 AM – 5:00 PM, with start ASAP.

Pay rate is $40 per hour plus super, and the role focuses on planning routes, scheduling vehicles and drivers, and ensuring service efficiency across customer sites. Ideal candidates bring administration and customer service experience, strong communication skills, and the ability to adapt in a fast-paced environment.

Qualifications

• Background in administration and customer service.
• Strong verbal and written communication skills with a team-player attitude.
• Ability to prioritise and problem-solve in a dynamic, high-demand setting.

Responsibilities

• Schedule services with customers and manage site access.
• Plan efficient routes and allocate vehicles/drivers to maximise volumes.
• Conduct daily driver debriefs and assist with fault/fatigue reporting.
• Respond to customer inquiries and maintain service records.
• Create and maintain EPA waste tracking records and operational reports.
• Foster strong relationships with drivers and internal teams.

Skills

Administration

Customer service

Communication

Job description

Job Description

Operations Coordinator We are seeking a motivated Operations Coordinator to step into an essential role within a fast-paced environment in Tomago NSW. Whether you come from a waste/blue-collar background or are a driven professional eager to learn, this is a fantastic opportunity!

The Details: Start: ASAP Role Type : Contract Opportunity (Potential temp-to-perm)

Location: Tomago (100% Fully Onsite) Pay Rate: $40 per hour + super

Working Rights Required Hours: Full Time, Monday to Friday, 9:00 AM - 5:00 PM (Flexible start times available) Summary

The Operations Coordinator works as part of a team, using data from business systems and customer interactions to plan routes and schedule vehicles and drivers to efficiently service customer sites and maximise waste collection volumes across the market. The Purpose The purpose of this role is to plan and schedule vehicles and drivers to maximise waste collection volumes and service efficiency, while creating and maintaining records to ensure regulatory reporting obligations are fulfilled, business systems are kept up to date, and customers are accurately invoiced.

Key Responsibilities

• Liaise directly with customers to schedule services, manage site access, and resolve operational issues promptly.
• Plan efficient routes and schedules to allocate vehicles and drivers, maximizing collection volumes.
• Conduct daily driver debriefs and assist with Fault and Fatigue reporting.
• Respond to customer inquiries to assist with new business and maintain service records.
• Create and maintain accurate EPA waste tracking records online and generate operational reports.
• Build strong working relationships with drivers and internal teams to ensure smooth daily operations.

Skills & Experience Required

• Background in administration and customer service
• Experience working in a blue-collar, fleet, or transport environment is highly regarded. Strong verbal and written communication skills with a team-player attitude. Ability to prioritize and problem-solve in a dynamic, high-demand setting.
• Fault and Fatigue reporting or waste industry experience is desirable, but not essential.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.