Operations Coordinator

Cleanaway Waste Management; City Of Rockingham; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary package

Mon–Fri 7:00am–3:06pm

Career development

Parental leave

Health insurance discounts

Employee discounts

Job summary

Cleanaway Waste Management, in Rockingham WA, seeks an experienced Operations Coordinator to provide administrative and customer service support to operational teams. You will handle data entry, regulatory reporting, PO management and invoice reconciliation to keep day-to-day operations running smoothly.

Working with Supervisors and Operations Managers, you will manage multiple priorities in a blue-collar environment, ensuring accuracy and timely delivery of tasks while upholding safety

Qualifications

• High-volume data entry experience.
• Strong customer service and multi-enquiry handling.
• Excellent verbal and written communication.
• Organised with ability to manage competing priorities.
• Attention to detail and accuracy.
• Experience with Coupa and JDE is advantageous.
• Teamwork mindset and commitment to safety.

Responsibilities

• Process high volumes of waste tracking documents into DEWAR systems.
• Manage customer enquiries and route to appropriate stakeholders.
• Raise, manage and amend purchase orders using Coupa.
• Perform invoice reconciliation and investigate discrepancies.
• Maintain records across DEWAR, Coupa and JDE.
• Liaise daily with Supervisors and Operations Managers.
• Ensure admin tasks are completed within required timeframes.
• Prioritise tasks in a fast-paced environment.
• Support compliance and reporting through data management.
• Contribute to safety culture and policy compliance.

Skills

Data entry

Customer service

Verbal & written comms

Organization & planning

Attention to detail

Teamwork

Microsoft Office

Coupa usage

JDE experience

Problem solving

Tools

Coupa

JDE

Microsoft Office

Job description

At Contract Resources, we set new standards in specialised industrial services.

For more than 35 years, we've delivered innovative solutions across the energy, resources and heavy industrial sectors throughout Australia, New Zealand and the Middle East. Known for tackling complex challenges and executing critical maintenance, shutdown and turnaround projects, we're proud of our reputation for safety, technical excellence and delivering results.

As part of the Cleanaway Group, we combine global expertise, advanced technologies and a collaborative culture to help our clients keep industry performing as it evolves. Most importantly, we're a team of problem-solvers who share one goal: doing it better together.

The Opportunity

Based in Rockingham, WA, we have an exciting opportunity for an experienced Operations Coordinator to join our team.

This is a pivotal support role responsible for providing administrative and customer service assistance to operational teams, ensuring critical data, purchasing activities and customer enquiries are managed accurately and efficiently.

Working closely with Supervisors, Operations Managers and customers, you will play a key role in supporting day-to-day operations through high-volume data entry, regulatory reporting, purchase order management and invoice reconciliation. Your ability to prioritise tasks, maintain attention to detail and build strong working relationships across a blue-collar operational environment will be essential to your success.

No two days will be the same as you work across multiple priorities, support compliance requirements, coordinate customer enquiries and contribute to the smooth running of operational activities.

Key Responsibilities Include

• Accurately process high volumes of waste tracking documentation into DEWAR (Department of Water and Environmental Regulation) systems.
• Manage customer enquiries and ensure requests are actioned or referred to the appropriate internal stakeholders.
• Raise, manage and amend purchase orders using company systems, including Coupa.
• Perform invoice reconciliation and investigate discrepancies where required.
• Maintain accurate records across multiple systems including DEWAR, Coupa and JDE.
• Liaise daily with Supervisors, Operations Managers and operational personnel to support business requirements.
• Ensure all administrative activities are completed accurately and within required timeframes.
• Prioritise competing tasks and deadlines in a fast-paced operational environment.
• Support compliance and reporting requirements through effective data management and record keeping.
• Contribute to a positive safety culture and ensure compliance with company policies and procedures.

About You

We're seeking a highly organised and customer-focused professional who thrives in a busy environment and enjoys working closely with both frontline operational teams and office-based stakeholders.

To Be Successful, You Will Bring

• Previous experience in an administration, operations support, customer service or coordinator role.
• Proven experience performing high-volume, accurate data entry.
• Strong customer service skills and the ability to manage multiple enquiries effectively.
• Excellent verbal and written communication skills.
• Strong organisation, planning and time management skills with the ability to balance competing priorities.
• Exceptional attention to detail and a commitment to accuracy.
• Confidence building relationships with operational and blue-collar workforces.
• Intermediate to advanced skills across Microsoft Office and business systems.
• Experience using Coupa for purchase order management will be highly regarded.
• Experience with JDE and invoice reconciliation processes will be advantageous.
• A proactive mindset, strong problem-solving ability and a genuine commitment to teamwork and safety.

Why Join Cleanaway?

• Attractive salary package
• Monday to Friday role, working 7:00am to 3:06pm
• Career development opportunities
• Paid parental leave
• Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts + much more!
• Supportive team environment within a market-leading organisation
• Opportunity to contribute to Australia's circular economy and sustainability goals
• Work closely with operational teams in a collaborative onsite environment

Our Process

Our recruitment process involves a number of checks, including, but not limited to, reference checks, verification of qualifications, licences and right-to-work status.

All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement.

We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.

If you require any adjustments during the recruitment process, please contact us by emailing [e-mail].

Join us on our exciting journey towards a sustainable future.

Applications Close

Vacancy no: 525224

Work Type

Permanent - Full Time

Location

Rockingham WA Australia

Categories

Administration, Customer Service