Operations Coordinator

Deliver; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Deliver is a leading 4PL freight management company based in Port Melbourne Area, specializing in road, rail, and air freight solutions. This is a full-time on-site role for an Operations Coordinator in Melbourne.

You will manage day-to-day operations, support customer service, and help ensure seamless, efficient freight processes. The role requires problem-solving, attention to detail, and clear communication with clients and internal teams to maintain on-time performance and high service

Qualifications

• Analytical Skills and Operations Management.
• 3 years' experience in Freight & Logistics or Supply Chain Management.
• Strong Communication and Customer Service skills.
• Ability to prioritize tasks and multitask effectively.
• Proficiency in relevant software and tools.
• Attention to detail and problem-solving abilities.

Responsibilities

• Manage day-to-day operational tasks and assist with customer service.
• Provide administrative support and ensure efficient operations.
• Coordinate multimodal logistics for clients' needs.
• Manage Wharf Cartage & Distribution within Australia.
• Freight tracking to meet agreed transit schedules.
• Maintain strong stakeholder relationships and communication.

Skills

Analytical Skills

Operations Management

Strong Communication

Customer Service

Multitasking

Software proficiency

Tools

WMS

TMS

Job description

Deliver is a leading 4PL freight management company based in Port Melbourne Area, specializing in road, rail, and air freight solutions. With a focus on innovation, operational efficiency, and sustainability, Deliver offers tailored logistics services, including project logistics, hazardous materials handling, and remote deliveries. Our advanced technology, such as the DIT system, ensures real-time tracking and seamless service, prioritizing safety, service, and sustainability.

Role Description

This is a full-time on-site role for an Operations Coordinator at Deliver. The operations Coordinator will be responsible for managing day-to-day operational tasks, assisting with customer service, providing administrative support, and ensuring efficient operations. Attention to detail, problem-solving skills, and effective communication are key aspects of this role.

This would include and is not limited to.

• Project Logistics, being able to coordinate multimodal solutions for various clients' needs
• Managing Wharf Cartage & Distribution of freight within Australia
• Freight tracking of LTL & FTL services to ensure we meet agreed transit schedules
• Exceptional phone manner
• Ability to problem solve freight issues while also maintaining strong stakeholder relationships
• Have experience with the fundamentals of freight handling through to understanding the operation with WMS & TMS systems

Qualifications

• Analytical Skills and Operations Management
• 3 years' experience in Freight & Logistics or Supply Chain Management.
• Strong Communication and Customer Service skills.
• Ability to prioritize tasks and multitask effectively.
• Proficiency in relevant software and tools.
• Attention to detail and problem-solving abilities.