Operations Coordinator

Programmed Maintenance Services; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Birthday leave

Job summary

Programmed Maintenance Services – Brisbane QLD is seeking an experienced Warehouse Operations Coordinator to join our Virginia team. The role involves coordinating daily workloads, leading a customer service focused team, and ensuring orders are picked, packed and loaded on time.

You will report to the Warehouse Manager and contribute to safety, stock management and process improvements while supporting recruitment and performance management.

Qualifications

• Experience leading, supervising or coordinating warehouse team members.
• Experience in warehouse, transport, logistics or distribution environments.
• Strong communication skills and a customer‑focused approach.
• Ability to delegate tasks, prioritise workloads and meet deadlines.
• Strong problem‑solving skills with attention to accuracy, quality and safety.
• Understanding of workplace health and safety and Chain of Responsibility requirements.
• Physical capability to perform hands‑on warehouse duties.
• Proactive, accountable team contributor.

Responsibilities

• Coordinate daily warehouse workloads, allocate tasks and ensure orders are picked, packed and loaded accurately and on time.
• Lead, support and motivate the warehouse customer service team, helping to maintain high standards of performance and accountability.
• Coordinate yard traffic and customer collections to ensure a safe and efficient experience.
• Inspect customer returns and communicate with customers throughout the returns process.
• Assist with stock replenishment, stock rotation and maintaining inventory accuracy.
• Support daily toolbox meetings and maintain high standards of safety and Chain of Responsibility compliance.
• Identify opportunities to improve picking processes, warehouse systems and overall operational efficiency.
• Support the Warehouse Manager with recruitment, onboarding and employee performance matters.
• Assist with general warehouse duties and provide hands‑on support to the wider team as required.

Skills

Leadership

Coordination

Customer focus

Priority management

Safety awareness

Job description

Programmed Maintenance Services – Brisbane QLD

PERSOL is partnering with a well-established and growing national wholesale business to recruit an experienced Warehouse Operations Coordinator to join their Virginia team.

This is a hands‑on coordination role supporting the day‑to‑day warehouse operation, with responsibility for coordinating workloads, supporting a customer‑focused team and ensuring orders are picked, packed and loaded accurately and on time.

Reporting to the Warehouse Manager, you'll play an important role in keeping warehouse operations running efficiently while providing leadership, support and guidance to the wider team.

The Role

Your responsibilities will include:

• Coordinate daily warehouse workloads, allocate tasks and ensure orders are picked, packed and loaded accurately and on time.
• Lead, support and motivate the warehouse customer service team, helping to maintain high standards of performance and accountability.
• Coordinate yard traffic and customer collections to ensure a safe and efficient experience.
• Inspect customer returns and communicate with customers throughout the returns process.
• Assist with stock replenishment, stock rotation and maintaining inventory accuracy.
• Support daily toolbox meetings and maintain high standards of safety, cleanliness and Chain of Responsibility compliance.
• Identify opportunities to improve picking processes, warehouse systems and overall operational efficiency.
• Support the Warehouse Manager with recruitment, onboarding and employee performance matters.
• Assist with general warehouse duties and provide hands‑on support to the wider team as required.

About You

We're looking for an experienced warehouse or logistics professional who enjoys a hands‑on environment and is confident coordinating people, workloads and daily operations.

You will ideally bring:

• Previous experience within a warehouse, transport, logistics or distribution environment.
• Experience leading, supervising or coordinating warehouse team members.
• Strong communication skills and a customer‑focused approach.
• The ability to delegate tasks, prioritise competing workloads and meet deadlines.
• Strong problem‑solving skills with excellent attention to accuracy, quality and safety.
• An understanding of workplace health and safety and Chain of Responsibility requirements.
• The physical capability to safely perform the requirements of a hands‑on warehouse role.
• A positive, proactive and accountable approach to teamwork.

Why Join?

This is a great opportunity to join a successful national business with strong growth plans and a supportive, values‑driven culture.

• Monday to Friday hours, 7:00am-3:00pm.
• A stable, full‑time opportunity with an established national business.
• A supportive team environment.
• The opportunity to take ownership of day‑to‑day warehouse coordination.
• The chance to further develop your leadership and operational experience.
• An additional paid day off for your birthday.