Operations Assistant

Sundance Racking; City of Melbourne; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Career growth opportunities

Supportive team environment

Job summary

Sundance Racking Pty Ltd in Sunshine West, Victoria, is seeking an Operations Assistant to provide broad day‑to‑day support across office administration, client communication, scheduling, reporting and document management. You will also assist with deliveries of tools and equipment to our sites across Metro‑Melbourne.

The role involves managing emails, directing enquiries, phone duties, record keeping and site inspections.

Qualifications

• Highly organised with strong attention to detail.
• Comfortable juggling multiple priorities in a busy environment.
• Strong communication skills and a friendly, professional approach.
• Proactive, reliable and willing to take ownership.
• Willingness to learn new systems and processes.

Responsibilities

• Managing and triaging incoming emails.
• Responding to clients and directing enquiries to the appropriate team members.
• Answering and directing phone calls.
• Maintaining accurate records, databases and filing systems.
• Providing ad hoc support to management and the wider team.
• Delivering tools, equipment and paperwork to site.
• Conducting site inspections to provide progress reports for ongoing projects.

Skills

Organised

Attention to detail

Communication skills

Multitasking

Proactive

Willing to learn

Forklift license

Job description

As the Operations Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management. You will also assist with deliveries of tools & equipment to our various sites across Metro-Melbourne.

Key responsibilities

• Managing and triaging incoming emails
• Responding to clients and directing enquiries to the appropriate team members
• Answering and directing phone calls
• Maintaining accurate records, databases and filing systems
• Providing ad hoc support to management and the wider team
• Delivering tools, equipment & paperwork to site
• Conducting site inspections to provide progress reports for ongoing projects

About you

• Previous experience in Administration, Office Coordination, Operations support or a similar role
• Highly organised with strong attention to detail
• Comfortable juggling multiple priorities in a busy environment
• Strong communication skills and a friendly, professional approach
• Proactive, reliable and willing to take ownership
• Practical and adaptable, with a genuine willingness to help wherever needed
• Comfortable working within a blue-collar, operational environment
• A willingness to learn new systems and processes
• Current valid forklift license or willingness to obtain

About us

Sundance Racking Pty Ltd is a specialist pallet racking installation, relocation, repair and maintenance contractor, operating throughout Australia but primarily based in Victoria and New South Wales. With extensive experience in large-scale warehouse developments, distribution centres, automated storage systems and cold storage facilities, Sundance Racking provides safe, compliant and high-quality installation services for some of Australia's leading logistics, warehousing and manufacturing businesses.

• Office-based position in Sunshine West
• Working hours of 7 am to 3:30 pm
• Supportive and collaborative team environment
• Varied role with exposure across management and operations
• Opportunity for further career growth within the business