Operations & Admin Specialist

Element Queensland; Caboolture; On-site; AUD 55,000 - 75,000; Full time

Job summary

Element Queensland is seeking an Administration Officer to join our team. You will support the Director, management and operations, handling day-to-day administration, quotes, bookings and accounts to ensure smooth business operations.

The role covers customer service, scheduling, invoicing and records management in a busy, growing company. If you are organised, proactive and deliver excellent service, we would love to hear from you.

Qualifications

• Minimum of three years' experience in administration and customer service.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Confident using computer systems and software applications.
• Experience with Xero, CRM systems and Microsoft or Google applications is highly regarded.

Responsibilities

• Manage incoming calls, enquiries and the administration email inbox.
• Prepare, proofread and distribute customer quotes within set timeframes.
• Respond to customer enquiries and provide updates on quotations and scheduled works.

Skills

Customer service

Organisation

Time management

Attention to detail

Communication

Tools

Xero

CRM

Microsoft Office

Google Workspace

Job description

Element Queensland is seeking an Administration Officer to join our team. You will support the Director, management and operations, handling day-to-day administration, quotes, bookings and accounts to ensure smooth business operations.

The role covers customer service, scheduling, invoicing and records management in a busy, growing company. If you are organised, proactive and deliver excellent service, we would love to hear from you.