Onsite Sales Support Specialist – Builders’ Partner

Reece Group; Sydney; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Continuous learning and development

Home improvement discounts

Reece Boost program

Paid parental leave

Job summary

Reece Group’s Onsite team is seeking a Sales Support Staff member to assist on-site management and ensure timely delivery of products to construction projects across Sydney. You’ll support account holders, project managers and tradespeople with stock information, orders and after-sales requests.

Role focuses on customer service, stock control and collaboration with suppliers. You’ll be part of a values-driven team that promotes learning, flexibility and career development in a busy, hands-on

Qualifications

• Strong interpersonal skills to build relationships with staff, colleagues and customers.
• Excellent communication and problem-solving abilities.
• Willingness to 'have a go' and contribute to team success.
• Professional personal and workplace presentation.
• Proficiency with Microsoft Word, Outlook and Excel.

Responsibilities

• Answering telephone enquiries from customers.
• Process customers requests for delivery / release of orders for next day dispatch.
• Deliver prompt responses to customer enquiries on stock availability and technical information.
• Liaising with suppliers for pricing and product availability.
• Logging of After Sales requests and associated follow-up.
• Ensure stock levels are maintained in line with Onsite stock management system and procedures.
• Embracing the Reece values, policies and procedures and being a supportive team member.
• Processing and exporting mining orders.
• Project Managing.

Skills

People skills

Interpersonal skills

Have a go attitude

Professional presentation

Customer service

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Reece Group’s Onsite team is seeking a Sales Support Staff member to assist on-site management and ensure timely delivery of products to construction projects across Sydney. You’ll support account holders, project managers and tradespeople with stock information, orders and after-sales requests.

Role focuses on customer service, stock control and collaboration with suppliers. You’ll be part of a values-driven team that promotes learning, flexibility and career development in a busy, hands-on