Sales Support Staff - Eagle Farm (Onsite)

Reece; Brisbane; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts for bathroom/kichen

Reece Boost cashback

Paid parental leave

Job summary

Reece is seeking a Sales Support Staff member for its Onsite team in Eagle Farm, Brisbane. You will support Onsite management with daily order processing, delivery requests, stock checks, and after-sales follow-up while coordinating with suppliers on pricing and availability.

The role involves logging mining orders, project estimating, and general project management tasks. Strong communication and MS Office skills are essential, and a collaborative, customer‑focused approach is valued in a busy

Qualifications

• People skills and ability to build and maintain strong relationships with customers and colleagues.
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Responsibilities

• Answer telephone enquiries from commercial customers.

Skills

People skills

Interpersonal skills

Have a go attitude

Presentation

MS Office (Word/Outlook/Excel)

Tools

Microsoft Office

Job description

**About Reece** Onsite Reece is an Australian success story that continues to go from strength to strength. This is an opportunity to join an essential business and get to be part a fun team environment. Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large domestic home builders. The Onsite team in Eagle Farm, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.**About the role** The role of Sales Support Staff is to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner. Here you’ll have a future you can feel good about.**What can you expect?** • Answering of telephone enquiries from commercial customers • Process customers requests for delivery / release of orders for next day dispatch • Deliver prompt responses to customer enquiries on stock availability and technical information • Liaising with suppliers for pricing and product availability • Logging of After Sales requests and associated follow-up • Ensure stock levels are maintained in line with Onsite stock management system and procedures • Embracing the Reece values, policies and procedures and being a supportive team member • Processing and exporting mining orders • Project Managing • Project Estimating**Skills and Experience** • People skills and ability to build and maintain strong relationships with staff, colleagues and customers. • Strong interpersonal skills - to establish a productive working relationship with all staff and customers • Willingness to 'have a go' • Great personal and workplace presentation • Proficient with Microsoft Windows programs including, Word, Outlook and Excel**Our perks and benefits:** • Performance based bonuses • Paid annual leave • Continuous learning and development programs to support your career goals • Generous discounts for those looking to renovate their bathroom or kitchen • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more • Paid parental leave**What happens next!** After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. This relaxed, flexible alternative to a phone interview involves answering 5 questions and should take about 15-20 minutes. It's best to complete it within 24 hours. Don’t worry about time constraints; you can take it at your own pace and even pause and return later. Once finished, you’ll receive a personality profile highlighting your strengths. Please check your junk or spam folder if you don't see the invitation in your inbox. At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [e-mail], and our team will be in touch.