Onsite Property Operations Coordinator

GBSS; Australia; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

HMO Benefit

Free Dependent Coverage

Leave Accrual

Wellness Perks

Client-Initiated Benefits

Job summary

GBSS is seeking a Property Management Operations Assistant for an in-office role in Australia. You will act as a liaison across property portfolios, resolve tenancy concerns, manage maintenance workflows, and support property managers with high-volume oversight.

A fast-paced environment requires a calm, solutions-focused approach and strong teamwork. Ideal candidates bring solid office administration experience, the ability to multi-task, and familiarity with property software and CRMs.

Qualifications

• Excellent written and spoken English with the ability to convey clear solutions.
• Strong background in office administration with multi-tasking ability.
• Experience supporting property management functions in Australia or other Western markets.
• Comfortable handling workload spikes across large residential portfolios with accuracy.
• Familiarity with property software platforms, CRMs, and internal systems.

Responsibilities

• Issue Resolution & Maintenance Triage: promptly receive, evaluate, and track maintenance requests and tenant queries to swift completion.
• Contractor & Landlord Coordination: dispatch work orders, obtain quotes, and coordinate access with trades and owners.
• Large-Scale Portfolio Administration: maintain records, ensure compliance tracking, and manage administrative cycles for many properties.
• Stakeholder Relations: sustain professional verbal and written communication with occupants, clients, and partners.
• Lease & Record Maintenance: update documents, process renewals, and organize databases for compliance.
• In-Office Team Support: assist managers and colleagues to streamline daily office logistics and workflows.

Skills

Articulate communicator

Operational track record

Western market experience

High-volume capacity

Tech-minded & collaborative

Job description

GBSS is seeking a Property Management Operations Assistant for an in-office role in Australia. You will act as a liaison across property portfolios, resolve tenancy concerns, manage maintenance workflows, and support property managers with high-volume oversight.

A fast-paced environment requires a calm, solutions-focused approach and strong teamwork. Ideal candidates bring solid office administration experience, the ability to multi-task, and familiarity with property software and CRMs.