Commercial Operations Analyst – Property Management

CBRE Group, Inc.; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. in Brisbane is seeking a hands-on Property Management Operations professional to support leadership across Brisbane, the Gold Coast, Sunshine Coast and Cairns.

You will focus on protecting fee revenue, improving forecast accuracy, and maintaining contractual and compliance records, turning data into reporting that informs senior leaders and guides critical decisions. The role covers invoicing, debt recovery, dashboards and system processes to keep a large regional team aligned.

Qualifications

• Experience in property administration or business operations, including invoicing, budgeting and forecasting.
• Advanced capability in data analytics, reporting and dashboards, with strong Microsoft Excel skills.
• Confidence interpreting financial and operational data and communicating useful insights to senior leaders.
• Experience with finance, CRM and contract management systems; PeopleSoft, Salesforce, Pulse and HighQ exposure is desirable.
• Strong organisation, adaptability and attention to detail, with the ability to manage competing priorities.
• Commercial awareness and clear written and verbal communication, with the confidence to build relationships across a large Property Management business.

Responsibilities

• Protect fee revenue by coordinating fee escalations, sundry invoices, ad hoc charges and passthrough recoveries.
• Partner with regional leaders, Property Managers and Facility Managers on monthly overdue debt follow-up.
• Support annual budgeting and monthly revenue forecasting, review P&L performance and investigate anomalies.
• Maintain headcount and labour cost allocation, the new business pipeline in Salesforce, KPI reporting and operational exception dashboards.
• Keep key operational and compliance processes moving, including owner remittance reporting, agreements, fee reviews, licence registers, learning and onboarding.
• Coordinate the practical rhythm of the region, including property transitions, leave calendars, town halls, PM/FM meetings, agendas, minutes and team communications.

Skills

Data analytics

Dashboards

Excel skills

Forecasting

Budgeting

Communication

Tools

PeopleSoft

Salesforce

Pulse

HighQ

Job description

CBRE Group, Inc. in Brisbane is seeking a hands-on Property Management Operations professional to support leadership across Brisbane, the Gold Coast, Sunshine Coast and Cairns.

You will focus on protecting fee revenue, improving forecast accuracy, and maintaining contractual and compliance records, turning data into reporting that informs senior leaders and guides critical decisions. The role covers invoicing, debt recovery, dashboards and system processes to keep a large regional team aligned.