Onsite IT Support Technician — Part Time

Centorrino Technologies Pty Ltd.; Melbourne; On-site; AUD 30,000 - 47,000; Part time

Benefits offered by this job

Training

Equipment

Team events

Discounts

Job summary

Centorrino Technologies Pty Ltd. in Melbourne is seeking a Desktop Support Officer for a 12-month part-time contract, working three days per week on-site.

You will deliver high-quality, on-site technical support across Macs and PCs, tablets, servers, network infrastructure, and voice platforms, while coordinating with server and network specialists. You will join a collaborative Field Services team focused on exceptional customer experiences, documentation, and ongoing process improvements.

Qualifications

• Experience in helping users fix technical issues with computers or devices.
• Willingness to learn new technology solutions and liaise with staff and vendors.
• Excellent verbal and written communication for diverse stakeholders.
• Positive attitude with a can-do mindset and focus on customer outcomes.

Responsibilities

• Ensure smooth day-to-day operations for customer operations.
• Be personable with end-users and build friendly relationships.
• Collaborate with colleagues to improve processes.
• Seek feedback and drive continuous improvement.
• Identify gaps and help develop new processes with peers.
• Keep documentation and procedures up to date.
• Own day-to-day technology issues and liaise with external vendors.
• Collaborate with other teams to ensure successful customer outcomes.

Skills

Customer service

Troubleshooting

Communication

Flexibility

Tech curiosity

Tools

Macs

PCs

Job description

Centorrino Technologies Pty Ltd. in Melbourne is seeking a Desktop Support Officer for a 12-month part-time contract, working three days per week on-site.

You will deliver high-quality, on-site technical support across Macs and PCs, tablets, servers, network infrastructure, and voice platforms, while coordinating with server and network specialists. You will join a collaborative Field Services team focused on exceptional customer experiences, documentation, and ongoing process improvements.