Onsite IT Lead: Desktop & Device Lifecycle

Centorrino Technologies Pty Ltd.; Victoria; Hybrid; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health and gym discounts

Novated leasing

Salary sacrificing

Paid parental leave

Purchased Leave

Employee Assistance Program

Job summary

Centorrino Technologies Pty Ltd. in Victoria is seeking a Desktop Support Technician to manage the complete lifecycle of end-user computing devices, from initial setup through to final disposal.

You will collaborate with TechBar and Service Desk teams to ensure seamless support across the organisation. You will image laptops, deploy devices, maintain asset records, and support lifecycle management, including security-focused data destruction and recurrent coordination with teams.

Qualifications

• Basic understanding of Windows and Microsoft 365 environments.
• Familiarity with laptop imaging and deployment processes.
• Knowledge and experience in laptop physical maintenance and upgrades
• Strong attention to detail and organisational skills.
• Ability to manage multiple tasks and meet deadlines.
• Good customer service and communication skills.
• Experience with Microsoft Intune, Autopilot, or similar endpoint management tools.
• Knowledge of IT asset management practices.
• Understanding of secure data destruction standards.
• Experience supporting hardware lifecycle management.

Responsibilities

• Prepare and deploy laptops with imaging and configuring to specifications.
• Set up devices for new hires and securely wipe devices for departures.
• Maintain records of hardware assets and inventory visibility.
• Keep build room tidy and stocked as the operational centre.
• Extend device lifecycles through repairs, warranty claims and lifecycle management.
• Ensure hardware is ready for redeployment or disposal per policy.
• Collaborate with TechBar and Service Desk to prioritise hardware requests and deployments.

Skills

Customer service

Communication

Multitasking

Organisational skills

Attention to detail

Tools

Windows OS

Microsoft 365

Intune

Autopilot

Endpoint management

Job description

Centorrino Technologies Pty Ltd. in Victoria is seeking a Desktop Support Technician to manage the complete lifecycle of end-user computing devices, from initial setup through to final disposal.

You will collaborate with TechBar and Service Desk teams to ensure seamless support across the organisation. You will image laptops, deploy devices, maintain asset records, and support lifecycle management, including security-focused data destruction and recurrent coordination with teams.