Onsite Field Engineer: Hardware & Software Maintenance

Unisys; Australia; On-site; AUD 85,000 - 120,000; Full time

Job summary

Unisys is seeking an on-site field engineer to install, repair, and perform technical maintenance for hardware and software at customer premises. The role emphasizes ownership of onsite service activity and collaboration with technical colleagues to ensure reliable system operation.

You will manage scheduling, communication, and documentation to deliver high-quality service, and provide advanced maintenance and feedback to improve service delivery for large and complex clients.

Qualifications

• Technical certification or associate degree preferred.
• At least 6 months hands-on field engineering or related technical support experience.
• Proven ability to perform maintenance, installations, and troubleshooting in customer environments.

Responsibilities

• Installs, repairs, and maintains hardware and software at customer premises.
• Manages scheduling, administration and customer communication to ensure satisfaction.
• Provides full range of field engineering support for large and complex clients.

Skills

Field engineering

Customer support

Installations

Troubleshooting

Education

Technical certification or associate degree

Job description

Unisys is seeking an on-site field engineer to install, repair, and perform technical maintenance for hardware and software at customer premises. The role emphasizes ownership of onsite service activity and collaboration with technical colleagues to ensure reliable system operation.

You will manage scheduling, communication, and documentation to deliver high-quality service, and provide advanced maintenance and feedback to improve service delivery for large and complex clients.