Onsite End-User Hardware Deployment Specialist (Contract)

Clicks IT Recruitment; City of Melbourne; On-site; AUD 83,000 - 101,000; Full time

Job summary

Clicks IT Recruitment is seeking an End user supportAnalyst for a 6-month contract in the Northern suburbs of Melbourne. This hands-on role focuses on deploying and replacing end-user hardware across a large enterprise environment, with a 100% onsite work arrangement.

You will image, configure, and deploy Windows laptops and desktops, set up Cisco desk phones, and manage iOS/Android devices using MDM tools, ensuring security and usability standards throughout the rollout.

Qualifications

• Experience deploying and replacing end-user hardware across enterprise environments.
• Strong experience with Windows OS, including Windows XP and Windows 7.
• Imaging, configuring, and deploying laptops and desktops.
• Configuring Cisco desk phones.
• Familiarity with Microsoft Intune, SCCM, or similar Mobile Device Management (MDM) platforms.
• Experience supporting iOS and Android devices.
• Strong troubleshooting across hardware and peripherals.
• Excellent communication and customer service during rollouts.

Responsibilities

• Prepare, image, configure, and deploy Windows laptops and desktops.
• Replace and upgrade hardware as part of a large infrastructure technology refresh project.
• Deploy and configure Cisco desk phones, including extension setup and user testing.
• Enrol and configure mobile devices (iOS and Android) using MDM tools.
• Install and support end-user peripherals, including monitors, docking stations, keyboards, headsets, webcams, and other accessories.
• Assist with user onboarding, device setup, and technology handover.
• Troubleshoot hardware deployment and configuration issues during rollout activities.
• Maintain accurate deployment records and support project coordination activities where required.

Skills

End-user hardware deployment

Windows OS

MDM (Intune/SCCM)

Troubleshooting

Customer service

Tools

Microsoft Intune

SCCM

Cisco desk phones

iOS/Android devices

Job description

Clicks IT Recruitment is seeking an End user supportAnalyst for a 6-month contract in the Northern suburbs of Melbourne. This hands-on role focuses on deploying and replacing end-user hardware across a large enterprise environment, with a 100% onsite work arrangement.

You will image, configure, and deploy Windows laptops and desktops, set up Cisco desk phones, and manage iOS/Android devices using MDM tools, ensuring security and usability standards throughout the rollout.