EUX Engineer

Clicks IT Recruitment; City of Melbourne; On-site; AUD 83,000 - 101,000; Full time

Job summary

Clicks IT Recruitment is seeking an End user supportAnalyst for a 6-month contract in the Northern suburbs of Melbourne. This hands-on role focuses on deploying and replacing end-user hardware across a large enterprise environment, with a 100% onsite work arrangement.

You will image, configure, and deploy Windows laptops and desktops, set up Cisco desk phones, and manage iOS/Android devices using MDM tools, ensuring security and usability standards throughout the rollout.

Qualifications

• Experience deploying and replacing end-user hardware across enterprise environments.
• Strong experience with Windows OS, including Windows XP and Windows 7.
• Imaging, configuring, and deploying laptops and desktops.
• Configuring Cisco desk phones.
• Familiarity with Microsoft Intune, SCCM, or similar Mobile Device Management (MDM) platforms.
• Experience supporting iOS and Android devices.
• Strong troubleshooting across hardware and peripherals.
• Excellent communication and customer service during rollouts.

Responsibilities

• Prepare, image, configure, and deploy Windows laptops and desktops.
• Replace and upgrade hardware as part of a large infrastructure technology refresh project.
• Deploy and configure Cisco desk phones, including extension setup and user testing.
• Enrol and configure mobile devices (iOS and Android) using MDM tools.
• Install and support end-user peripherals, including monitors, docking stations, keyboards, headsets, webcams, and other accessories.
• Assist with user onboarding, device setup, and technology handover.
• Troubleshoot hardware deployment and configuration issues during rollout activities.
• Maintain accurate deployment records and support project coordination activities where required.

Skills

End-user hardware deployment

Windows OS

MDM (Intune/SCCM)

Troubleshooting

Customer service

Tools

Microsoft Intune

SCCM

Cisco desk phones

iOS/Android devices

Job description

• 6-month contract | $450–$550 per day inc super, join a large-scale end-user technology deployment project.
• Northern suburbs location with free onsite parking and the opportunity to work on a critical enterprise hardware refresh project.
• 100% onsite (5 days per week) due to the hands‑on nature of the project, replacing hardware across a large technology environment.

We are looking for an End user supportAnalyst to join a major technology deployment project within a large enterprise environment.

This is a hands‑on contract role supporting the rollout and replacement of end‑user hardware as part of a critical infrastructure project. You'll work closely with the Service & Delivery Technology team to ensure devices are configured, deployed, and supported in line with enterprise standards.

This opportunity is ideal for someone with experience in hardware deployment, desktop support, and end‑user technology rollouts who enjoys working in a project‑focused environment.

About the role

As an End user supportAnalystt, you'll be responsible for preparing, configuring, deploying, and replacing end‑user hardware across the organisation. You'll support technology rollouts, user onboarding, and device deployment while ensuring a consistent and positive end‑user experience.
This role is 100% onsite due to the nature of the hardware deployment project.

Key responsibilities

• Prepare, image, configure, and deploy Windows laptops and desktop devices.
  Replace and upgrade hardware as part of a large infrastructure technology refresh project.
• Deploy and configure Cisco desk phones, including extension setup and user testing.
• Issue, enrol, and configure mobile devices (iOS and Android) using Mobile Device Management (MDM) tools.
• Install and support end‑user peripherals, including monitors, docking stations, keyboards, headsets, webcams, and other accessories.
• Assist with user onboarding, device setup, and technology handover.
• Troubleshoot hardware deployment and configuration issues during rollout activities.
• Ensure all deployments meet security, usability, and organisational standards.
• Maintain accurate deployment records and support project coordination activities where required.

About you

We're looking for someone with hands‑on experience delivering end‑user hardware deployments in a structured enterprise environment.

Essential skills and experience

• Experience deploying and replacing end‑user hardware across enterprise environments.
• Strong experience with Microsoft Windows operating systems, including Windows XP, Windows 7
• Experience imaging, configuring, and deploying laptops and desktop devices.
• Experience configuring Cisco desk phones.
• Familiarity with Microsoft Intune, SCCM, or similar Mobile Device Management (MDM) platforms.
• Experience supporting iOS and Android mobile devices.
• Strong troubleshooting skills across hardware and peripherals.
• Excellent communication and customer service skills, with the ability to support users during technology rollouts.

Nice to have

• Experience with EDLIN.
  Previous experience working on hardware refresh, infrastructure rollout, or end‑user technology deployment projects.
  Exposure to working within structured project delivery environments

At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 *** or email ***********@clicks.com.au

Job Summary

Pay: $450 per day

Location: Victoria, Greenvale

Job Type: Contract

Specialisation: Help Desk/Support

Reference ID: BH-77858