Onsite Desktop Support Specialist | 2 Days/Week (Sydney)

Centorrino Technologies Pty Ltd.; Sydney; On-site; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Training & development

Discounts & benefits

IT equipment package

Team events

Job summary

Centorrino Technologies Pty Ltd. in Sydney, NSW, is seeking a Desktop Support Officer for a 1-year fixed-term contract, working onsite 2 days per week.

You will deliver high-quality support to customers across mac and PC devices, servers, and network platforms, while the bulk of server/network work is handled by specialist teams. You will interact with a diverse technology stack and collaborate with colleagues to continuously improve support processes and documentation while maintaining a

Qualifications

• Experience delivering friendly, knowledgeable technical support to end-users.
• Ability to communicate clearly with staff and external vendors.
• Willingness to learn new technology solutions and concepts.

Responsibilities

• Ensure smooth day-to-day operations for customer environments.
• Build friendly relationships with end-users.
• Collaborate with colleagues to improve processes for efficiency.
• Seek feedback and drive continuous improvement in service delivery.
• Identify new problems and collaborate to create effective solutions.
• Keep documentation and procedures up to date.
• Own day-to-day technology issues and liaise with external providers.
• Collaborate with peers across teams to achieve positive outcomes for customers.

Skills

Customer service

Communication

Troubleshooting

Documentation

Team collaboration

Job description

Centorrino Technologies Pty Ltd. in Sydney, NSW, is seeking a Desktop Support Officer for a 1-year fixed-term contract, working onsite 2 days per week.

You will deliver high-quality support to customers across mac and PC devices, servers, and network platforms, while the bulk of server/network work is handled by specialist teams. You will interact with a diverse technology stack and collaborate with colleagues to continuously improve support processes and documentation while maintaining a