Online Dropship Customer Service Specialist

Harvey Norman Global Pty Limited; Sydney; On-site; AUD 33,000 - 39,000; Full time

Benefits offered by this job

Great Team Culture

Flexible work environment

Staff discounts

Job summary

Harvey Norman Global Pty Limited in Homebush West seeks enthusiastic Dropship Customer Service Officers for the Christmas period. You will be the first point of contact handling online queries and complaints across multiple channels, helping customers of Harvey Norman, Domayne and Joyce Mayne.

The role is casual and fast-paced, with opportunities for progression within the Harvey Norman brands; retail or contact centre experience is preferred.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multitask in a high-pressure environment.
• Retail or contact centre experience preferred.

Responsibilities

• Handle online customer queries and complaints via multiple channels.
• Be the first point of contact for the business in online support.
• Support customers for Harvey Norman, Domayne and Joyce Mayne brands.

Skills

Customer service

Communication

Team player

Multitasking

Job description

Harvey Norman Global Pty Limited in Homebush West seeks enthusiastic Dropship Customer Service Officers for the Christmas period. You will be the first point of contact handling online queries and complaints across multiple channels, helping customers of Harvey Norman, Domayne and Joyce Mayne.

The role is casual and fast-paced, with opportunities for progression within the Harvey Norman brands; retail or contact centre experience is preferred.