Live Chat Sales Associate – Christmas Casuals

Harvey Norman Ltd; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Great Team Culture

Recognition & Rewards

Flexible Work Environment

Job summary

Harvey Norman Ltd is seeking enthusiastic Online Live Chat Representatives to join our busy peak period team. You will handle customer inquiries via Live Chat and Email, delivering sales and product advice with a high standard of service.

This casual role is based at Homebush West with the option to contribute in a fast-paced retail environment. You should be highly organised, proactive, and capable of multitasking in a high-pressure setting, with strong communication skills and a collaborative

Qualifications

• Excellent verbal and written communication to be used via Live Chat and Email.
• Enthusiastic approach with a can-do attitude.
• Strong attention to detail and organisational skills.
• Good time management across a 7-day rotating roster.

Responsibilities

• Handle online customer queries via Live Chat.
• Be the first point of contact for customers and provide sales and product advice.
• Collaborate with team to resolve issues and ensure timely, accurate service.

Skills

Customer service

Written communication

Teamwork

Multitasking

Time management

Tools

Live Chat System

CRM tools

Job description

Harvey Norman Ltd is seeking enthusiastic Online Live Chat Representatives to join our busy peak period team. You will handle customer inquiries via Live Chat and Email, delivering sales and product advice with a high standard of service.

This casual role is based at Homebush West with the option to contribute in a fast-paced retail environment. You should be highly organised, proactive, and capable of multitasking in a high-pressure setting, with strong communication skills and a collaborative