Online Customer Service Specialist - Christmas Casual

Harvey Norman Global Pty Limited; Sydney; On-site; AUD 32,000 - 47,000; Part time

Benefits offered by this job

Great team culture

Reward for good performance

Flexible and positive work environment

Job summary

Harvey Norman Global Pty Limited in Sydney seeks Online Customer Service Officers to join our busy Christmas period team. You will handle online queries and complaints for Harvey Norman, Domayne and Joyce Mayne brands, working in our online customer service team with immediate start.

The role is fast-paced, requires excellent written and verbal communication, a can-do attitude and the ability to work across a 7-day roster.

Qualifications

• Excellent verbal and written communication to handle online queries.
• Able to multitask and stay organized in a fast-paced environment.
• Willing to learn and work across a 7-day rotating roster.

Responsibilities

• Handle online customer queries and complaints via multiple channels.
• Be the first point of contact for Harvey Norman brands online.
• Collaborate with internal teams to resolve issues and ensure timely service.
• Maintain accurate order information and provide updates to customers.

Skills

Customer service

Communication skills

Multitasking

Time management

Team player

Attention to detail

Job description

Harvey Norman Global Pty Limited in Sydney seeks Online Customer Service Officers to join our busy Christmas period team. You will handle online queries and complaints for Harvey Norman, Domayne and Joyce Mayne brands, working in our online customer service team with immediate start.

The role is fast-paced, requires excellent written and verbal communication, a can-do attitude and the ability to work across a 7-day roster.