Dropship Customer Service Officer – Christmas Casual

Harvey Norman Ltd; Sydney; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Great Team Culture

Flexible work environment

Rewards for good performance

Job summary

Harvey Norman Ltd is seeking enthusiastic Dropship Customer Service Officers for immediate start during the Christmas period. Based at Homebush West, you will be the first contact for online customers across Harvey Norman brands, Domayne and Joyce Mayne, handling queries and complaints with a proactive, can-do attitude.

Ideal candidates will have passion for customer service, strong communication skills, and the ability to work in a fast-paced team environment while maintaining accuracy and

Qualifications

• Excellent verbal and written communication skills.
• Experience in retail or contact centre is preferred.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organisation.
• Flexible to work across a 7 day roster.

Responsibilities

• Handle online customer queries and complaints via multiple channels.
• Be the first point of contact for customers for Harvey Norman brands.
• Assist with order information and liaise with relevant teams.

Skills

Customer service

Communication skills

Time management

Team player

Multitasking

Job description

Harvey Norman Ltd is seeking enthusiastic Dropship Customer Service Officers for immediate start during the Christmas period. Based at Homebush West, you will be the first contact for online customers across Harvey Norman brands, Domayne and Joyce Mayne, handling queries and complaints with a proactive, can-do attitude.

Ideal candidates will have passion for customer service, strong communication skills, and the ability to work in a fast-paced team environment while maintaining accuracy and