On-Site School IT Support Technician — Casual with Growth

JTC Technology; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

On-boarding training

Hands-on IT experience

Team environment

Job summary

JTC Technology is seeking a tech-savvy, customer-service oriented candidate to support school customers with day-to-day IT needs across Sydney. The casual role is on-site, with training provided and opportunities to grow into permanent part-time or full-time roles.

Responsibilities include assisting staff and students, logging and resolving IT requests, and maintaining school technology and documentation. A NSW driver’s license and access to a car are required, plus working with children and

Qualifications

• Part-time or full-time availability
• On-site role serving school clients across Sydney
• NSW driver’s license and access to a car
• NSW Working with Children Check and National Police Check required
• Training is provided

Responsibilities

• Provide exceptional customer service as the first point of contact for staff and students’ IT queries
• Manage and progress IT support requests logged in the ticketing system
• Identify opportunities to improve school technology and processes
• Maintain on-site IT systems and documentation

Skills

Customer service

IT support

Problem solving

Organization

Tools

Ticketing system

Job description

JTC Technology is seeking a tech-savvy, customer-service oriented candidate to support school customers with day-to-day IT needs across Sydney. The casual role is on-site, with training provided and opportunities to grow into permanent part-time or full-time roles.

Responsibilities include assisting staff and students, logging and resolving IT requests, and maintaining school technology and documentation. A NSW driver’s license and access to a car are required, plus working with children and