Field IT Support Technician — Schools & On‑Site Growth

seek.com.au; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

SEEK is hiring a Level 1 IT Support Technician for a field-based role in Melbourne’s Inner Eastern Suburbs. You will deliver frontline IT assistance to a portfolio of school clients, resolve basic technical issues, and log activity using standard ticketing and documentation processes.

The role offers hands-on experience across Microsoft 365, Google Workspace, Apple devices, and device management tools, with growth into more senior support or project-focused work as skills develop.

Qualifications

• 1–2 years IT support experience.

Responsibilities

• Provide Level 1 technical support to a client base of private schools.

Skills

IT support

Customer service

Communication

Teamwork

Education

IT qualification

Tools

ConnectWise

NinjaOne

Microsoft 365

Google Workspace

JAMF

Microsoft Intune

IT Glue

Job description

SEEK is hiring a Level 1 IT Support Technician for a field-based role in Melbourne’s Inner Eastern Suburbs. You will deliver frontline IT assistance to a portfolio of school clients, resolve basic technical issues, and log activity using standard ticketing and documentation processes.

The role offers hands-on experience across Microsoft 365, Google Workspace, Apple devices, and device management tools, with growth into more senior support or project-focused work as skills develop.