On-Site Data Centre Engineer (Hardware & Network)

Talent; City of Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Talent is seeking an IT Support Technician to troubleshoot and repair computer hardware, servers and network issues for a 24/7 onsite operation in Melbourne. This role requires hands-on technical work and a proactive approach to keep systems running smoothly.

You'll prioritise and resolve tickets, provide technical support and escalation assistance to teammates, and contribute to efficiency improvements while sharing knowledge and best practices within the team.

Qualifications

• 1–2 years of hardware troubleshooting experience.
• At least 1 year networking experience.
• Qualification in IT/CS or a related discipline.
• Strong problem-solving and the ability to work calmly under pressure.
• A collaborative approach and clear communication skills.

Responsibilities

• Troubleshoot and repair computer hardware, server and network issues.
• Prioritise and resolve support tickets to maintain system reliability.
• Provide technical support and escalation assistance to team members.
• Contribute to projects and improvements in operational efficiency.
• Share knowledge and support best practices across the team.

Skills

Hardware troubleshooting

Networking

Team collaboration

Communication skills

Education

IT/CS degree

Job description

Talent is seeking an IT Support Technician to troubleshoot and repair computer hardware, servers and network issues for a 24/7 onsite operation in Melbourne. This role requires hands-on technical work and a proactive approach to keep systems running smoothly.

You'll prioritise and resolve tickets, provide technical support and escalation assistance to teammates, and contribute to efficiency improvements while sharing knowledge and best practices within the team.