Data Center Technician

Arjun Singh; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Arjun Singh is seeking a hands-on Data Center Technician in Melbourne, VIC to support critical data centre operations. You will install hardware, troubleshoot, manage cabling and ensure reliability of server and network infrastructure.

The role requires following SOPs, documenting work in ticketing systems, and collaborating with DCO, Engineering, Logistics and Security teams. Travel between Melbourne data centre sites is expected, with 24/7 rotating shifts and a valid driver licence.

Qualifications

• Familiarity with IT hardware, networking or technical support through study, work or hands-on learning.
• Genuine interest in data centre operations, cloud infrastructure and hands-on troubleshooting.
• Ability to follow documented procedures accurately and elevate appropriately.
• Clear communication, teamwork, reliability and a safety-first approach.
• Availability for 24/7 rotating shifts and travel between sites.
• Valid driver licence.
• Exposure to Linux, ticketing tools, server components, networking or data centre environments.

Responsibilities

• Support racks, servers, hardware components, network devices and cabling under SOPs and workflows.
• Perform routine rack installations, server break/fix, component replacement and basic fault diagnosis with training.
• Troubleshoot network links and escalate work outside documented processes or SLAs.
• Use ticketing systems to document work and maintain records.
• Receive, track, decommission and liquidate equipment; support HDD/SSD sanitisation and destruction.
• Follow physical safety, information security and site access requirements.
• Use technical documentation to complete routine work and collaborate with DCO, Engineering, Logistics and Security teams.
• Travel between Melbourne data centre sites as required.

Skills

IT hardware

Networking

Troubleshooting

Safety compliance

Tools

Linux exposure

Ticketing tools

Job description

Opportunity to Convert to Permanent || Hands-on experience working with live server, network, and data centre

Role: Data Center Engineer
Location: Melbourne, VIC
Shift: 24/7 shift work. Indicative patterns include 4-on/4-off

About the Role

We are seeking a hands-on Data Center Technician to support critical data centre operations. You will be responsible for hardware installations, troubleshooting, cabling, maintenance, and ensuring the reliability of server and network infrastructure.

Core Responsibilities

• Support racks, servers, hardware components, network devices and cabling under clear SOPs and directed workflows.
• Perform routine rack installations, server break/fix, component replacement and basic fault diagnosis with training and support.
• Troubleshoot network links and elevate work outside documented processes or SLAs.
• Use ticketing systems to document work and maintain accurate records.
• Receive, track, decommission and liquidate equipment; support HDD/SSD sanitisation and destruction.
• Follow physical safety, information security and site access requirements.
• Use technical documentation to complete routine work and collaborate with DCO, Engineering, Logistics and Security teams.
• Travel between Melbourne data centre sites as required.

Essential

• Familiarity with IT hardware, networking or technical support through study, work or hands-on learning.
• Genuine interest in data centre operations, cloud infrastructure and hands-on troubleshooting.
• Ability to follow documented procedures accurately and elevate appropriately.
• Clear communication, teamwork, reliability and a safety-first approach.
• Availability for 24/7 rotating shifts and travel between sites.
• Valid driver licence.
• Helpful, not mandatory CompTIA A+, Network+ or equivalent study/certification.
• Customer-facing, operational, field, trade, technical support or physical technical experience.
• Exposure to Linux, ticketing tools, server components, networking or data centre environments.
• Self-taught, bootcamp, apprenticeship, military or transfer technical backgrounds are welcome.

We value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply!