On-Site Campus Experience Host

Contoureducation; Melbourne; On-site; AUD 34,000 - 49,000; Part time

Benefits offered by this job

Monthly wellbeing allowance

Employee Assistance Program (EAP)

Mentorship and training

Job summary

Contour Education is seeking a friendly Campus Experience Coordinator for our Point Cook campus. This on-site, part-time role (under 38 hours/week) covers Monday, Tuesday and Saturday, welcoming students and families and ensuring classrooms are ready and experiences run smoothly.

You will be the face of Contour on campus, delivering warm, professional interactions and proactive support. This role suits people-oriented individuals who thrive in fast-paced environments and want to make a real

Qualifications

• Experience in customer service, hospitality, retail, or call centres.
• Familiarity with the VCE system or having been a VCE graduate yourself.
• Currently studying or holding a degree in Commerce, Business, or related field.

Responsibilities

• Be the first point of contact for student and parent enquiries in person, online, or by phone.
• Greet and assist families on campus with warmth, professionalism and care.
• Support students during class times and ensure their experience runs smoothly.
• Manage scheduling, rescheduling, invoicing and general queries with accuracy.
• Keep campuses organised from classrooms to reception and stock levels.
• Handle daily admin tasks such as record-keeping and printing.
• Troubleshoot minor issues and elevate where needed.
• Maintain tidy systems and accurate documentation.
• Share ideas to improve campus service and student experience.

Skills

Customer service

Hospitality

Communication

Proactive mindset

Reliability

Education

Commerce/Business degree in progress

Job description

Contour Education is seeking a friendly Campus Experience Coordinator for our Point Cook campus. This on-site, part-time role (under 38 hours/week) covers Monday, Tuesday and Saturday, welcoming students and families and ensuring classrooms are ready and experiences run smoothly.

You will be the face of Contour on campus, delivering warm, professional interactions and proactive support. This role suits people-oriented individuals who thrive in fast-paced environments and want to make a real