Campus Experience Coordinator - Part-Time On-Site

Contoureducation; Springvale; On-site; AUD 34,000 - 49,000; Part time

Benefits offered by this job

Monthly wellbeing allowance

Employee Assistance Program (EAP)

Job summary

Contour Education is seeking a Campus Experience Coordinator for our Springvale campuses in a part‑time, on‑site role (13 hours/week across Tuesday, Saturday and Sunday). You will welcome students and parents, provide prompt and friendly support, and help keep campuses running smoothly.

Ideal candidates are people‑lovers who thrive in fast‑paced environments and want to make a real impact in a mission‑driven education company, where customer service goes beyond the ordinary to create an

Qualifications

• Previous experience in customer service, hospitality, retail, or call centres.
• Familiarity with the VCE system or having been a VCE graduate yourself.
• Currently studying or holding a degree in Commerce, Business, or related field.

Responsibilities

• Be the first point of contact for student and parent enquiries - in person, online, and over the phone.
• Greet and assist families on campus with warmth, professionalism, and care.
• Support students during class times and ensure their experience runs smoothly.
• Manage scheduling, rescheduling, invoicing, and general queries with accuracy.
• Keep campuses organised - from classrooms and reception to resources and stock levels.
• Handle daily admin tasks such as record‑keeping, printing, and basic operational support.
• Troubleshoot minor issues and elevate where needed.
• Maintain tidy systems and accurate documentation.
• Share ideas to improve campus service and student experience.

Skills

Customer service

Hospitality

Communication

Empathy

Reliability

Proactivity

Education

Commerce/Business degree

Job description

Contour Education is seeking a Campus Experience Coordinator for our Springvale campuses in a part‑time, on‑site role (13 hours/week across Tuesday, Saturday and Sunday). You will welcome students and parents, provide prompt and friendly support, and help keep campuses running smoothly.

Ideal candidates are people‑lovers who thrive in fast‑paced environments and want to make a real impact in a mission‑driven education company, where customer service goes beyond the ordinary to create an