On-Site Administrative Assistant — Varied Role & Growth

MongerTracker; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

Venues360 Abbotsford, Melbourne VIC is seeking an Administration Assistant to join our on-site team. You will handle customer enquiries, prepare quotes and invoices, and maintain accurate records while learning our products and processes.

The role offers variety, a friendly workspace and opportunities to contribute to both Venues360 and MongerTracker. You'll work closely with the team to keep customers informed, manage orders, deliveries and installations, and support new customers as they get

Qualifications

• Clear communication and a friendly manner.
• Good attention to detail and reliable follow-through.
• Confidence using email, Word and Excel.
• Ability to organise workload and manage priorities.
• Some administration or customer service experience.
• Experience with accounting software is a bonus.

Responsibilities

• Answering emails and phone calls in a friendly, helpful way.
• Preparing quotes and invoices, and following up payments.
• Keeping customer details, spreadsheets and records up to date.
• Helping organise orders, deliveries and installation bookings.
• Supporting new customers as they get started.
• Following up tasks and keeping customers informed.
• Helping with general office administration.

Skills

Clear communication

Attention to detail

MS Word

MS Excel

Customer service

Time management

Tools

Word

Excel

Accounting software

Job description

Venues360 Abbotsford, Melbourne VIC is seeking an Administration Assistant to join our on-site team. You will handle customer enquiries, prepare quotes and invoices, and maintain accurate records while learning our products and processes.

The role offers variety, a friendly workspace and opportunities to contribute to both Venues360 and MongerTracker. You'll work closely with the team to keep customers informed, manage orders, deliveries and installations, and support new customers as they get