Administration Assistant

MongerTracker; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

Venues360 Abbotsford, Melbourne VIC is seeking an Administration Assistant to join our on-site team. You will handle customer enquiries, prepare quotes and invoices, and maintain accurate records while learning our products and processes.

The role offers variety, a friendly workspace and opportunities to contribute to both Venues360 and MongerTracker. You'll work closely with the team to keep customers informed, manage orders, deliveries and installations, and support new customers as they get

Qualifications

• Clear communication and a friendly manner.
• Good attention to detail and reliable follow-through.
• Confidence using email, Word and Excel.
• Ability to organise workload and manage priorities.
• Some administration or customer service experience.
• Experience with accounting software is a bonus.

Responsibilities

• Answering emails and phone calls in a friendly, helpful way.
• Preparing quotes and invoices, and following up payments.
• Keeping customer details, spreadsheets and records up to date.
• Helping organise orders, deliveries and installation bookings.
• Supporting new customers as they get started.
• Following up tasks and keeping customers informed.
• Helping with general office administration.

Skills

Clear communication

Attention to detail

MS Word

MS Excel

Customer service

Time management

Tools

Word

Excel

Accounting software

Job description

Job Type: Permanent position | Full time position

Job Description

Administration Assistant — Venues360 Abbotsford, Melbourne VIC | On-site

A little about us

At Venues360, we help venues make everyday operations easier through practical technology. We’re a small team looking for a friendly, organised person to help us stay on top of the details and look after our customers. The role

You’ll work closely with our team, helping with customer enquiries, organising bookings, preparing invoices and keeping our records up to date. There’s plenty of variety, and you’ll have someone to turn to while you learn. Venues360 is part of Monger Tech, so you’ll also help with occasional administration for our sister brand, MongerTracker.

What you’ll be doing

Answering emails and phone calls in a friendly, helpful way. Preparing quotes and invoices, and following up payments.

Keeping customer details, spreadsheets and records up to date. Helping organise orders, deliveries and installation bookings. Supporting new customers as they get started.

Following up tasks and keeping customers informed. Helping with general office administration.

A little about you

You enjoy getting things organised, helping people and making sure nothing gets missed. You’re comfortable asking questions and happy to learn as you go. We’d love someone with:

• Clear communication and a friendly manner.
• Good attention to detail and reliable follow-through.
• Confidence using email, Word and Excel.

• The ability to organise their workload and manage competing priorities.
• Some administration or customer service experience.
• Experience with accounting software is a bonus.

You don’t need a technical background, we’ll teach you about our products and systems. Why join us? You’ll be part of a small team where your work matters and you can see the difference you make.

We offer a varied role, practical training and opportunities to build your skills as you get to know the business.

Job Type: Full-time Language:

English (Required) Work Authorisation: Australia (Required)

Work Location: In person